Job Description

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Position: Logistics Operations Administrator NORTAM

Division: Air and Ocean Transverse

Legal Entity: CEVA A&O Mexico

Location: Mexico, Alcaldia Benito Juarez

Department: Flow and Performance Monitoring

We are seeking a knowledgeable and detail-oriented Logistics Operations Administrator to join our Air and Ocean Transverse division within CEVA A&O Mexico. This role is based in Alcaldia Benito Juarez, Mexico, and supports our commitment to efficient and effective logistics operations across the NORTAM region.

As a Logistics Operations Administrator, you will play a critical role in ensuring smooth operational flow, maintaining accurate logistics data, and supporting performance monitoring activities. Your contribution will be essential to enhancing operational excellence and delivering superior service to our customers.

Key Responsibilities

• Coordinate daily logistics activities, including shipment tracking, scheduling, and documentation management to support seamless operations across air and ocean freight.
• Monitor and analyse key performance indicators (KPIs) related to flow and performance, providing timely reports and insights to relevant stakeholders.
• Collaborate with cross-functional teams including customer service, warehouse, transportation, and compliance departments to resolve operational issues and optimise processes.
• Ensure compliance with company policies, legal requirements, and industry best practices, particularly in customs and international shipping regulations.
• Maintain and update logistics databases, ensuring all records are accurate, complete, and readily accessible for audits and operational reviews.
• Support continuous improvement initiatives by identifying bottlenecks and recommending solutions to enhance operational efficiency.
• Assist with training and onboarding of new team members in logistics procedures and systems as required.
• Communicate proactively with internal and external partners to facilitate transparent and timely information exchange.

Required Qualifications and Skills

• Proven experience in logistics operations, preferably within air and ocean freight environments.
• Strong organisational skills with the ability to manage multiple tasks and deadlines effectively.
• Analytical mindset with proficiency in monitoring performance metrics and generating actionable reports.
• Excellent communication skills in English and Spanish, both written and verbal, to interact with diverse stakeholders.
• Familiarity with logistics management systems and Microsoft Office Suite, especially Excel for data analysis.
• Attention to detail and commitment to maintaining high-quality documentation standards.
• Ability to work independently and collaboratively within a team-oriented environment.

About CEVA A&O Mexico

CEVA A&O Mexico is part of a global logistics leader committed to providing innovative and sustainable supply chain solutions. Our Air and Ocean Transverse division specialises in delivering comprehensive freight services tailored to diverse customer needs across North America.

We foster a culture of collaboration, continuous improvement, and respect for diversity, ensuring an inclusive workplace where all employees can thrive and contribute their best.

This role offers exciting opportunities for professional growth and development within a dynamic industry. Join us and be part of a team that values your expertise and supports your career ambitions.

CEVA is an equal opportunity employer, welcoming applications from candidates of all backgrounds, experiences, and abilities.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.