Job Description

GTL Logistics is a leading express logistics company in Indonesia, providing fast, affordable, and reliable shipping solutions for Tokopedia and TikTok Shop. Driven by a strong commitment to service excellence and a forward-thinking logistics strategy, GTL has rapidly established itself as a trusted partner within Indonesia’s fast-growing supply chain ecosystem.

By combining advanced technology, strategic infrastructure, and market insight, GTL Logistics ensures timely and dependable delivery experiences for both businesses and consumers across the country.

We are seeking high-potential graduates to join the Logistics Operations Excellence Graduate Program, a structured 12-month development program designed to cultivate future Operations Excellence professionals.

Throughout the program, participants will build strong foundational capabilities in operations performance monitoring, data analysis, cross-functional collaboration, and continuous improvement. You will be exposed to real operational challenges and work closely with Operations, Product, and Data teams to drive measurable improvements. As the program progresses, you are expected to take on increasing levels of ownership and responsibility. In the end of the program, you are expected to progressively take on higher ownership throughout the program.

Successful candidates must be able to commit to an onboarding date by end of year of 2026. Please state your availability and graduation date clearly in your resume.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to Bytedance and its affiliates jobs globally. Applications will be reviewed on a rolling basis - we encourage to apply early.

- Drive Service Excellence: Support the monitoring of operations performance through scorecards, reports, and dashboards.

- Enable Performance Governance: Assist in preparing monthly operations performance reviews and tracking follow-up actions with Operations teams.

- Generate Data-Driven Insights: Conduct basic data analysis to identify performance trends, gaps, and improvement opportunities.

- Strengthen Cross-Functional Collaboration:Support initiatives in partnership with Operations, Product, and Data teams to deliver operational improvements.

- Assist in projects related to route planning, tracking visibility, and operational process improvement.

- Improve Operational Effectiveness: Assist in projects related to route planning, tracking visibility, and operational process optimization.

- Enhance Productivity and Cost Awareness: Contribute to initiatives focused on improving efficiency, productivity, and cost effectiveness across operations.

- Standardize Operational Practices: Support documentation of operational processes, SOPs, and best practices to ensure consistency and scalability.

- Build Ownership and Execution Capability: Gradually take on increased ownership of analysis and project deliverables throughout the 12-month program.