Job Description

Key Responsibilities: Responsibilities include but are not limited to

• Coordinate and confirm daily truck bookings with transporters/ haulers, ensuring sufficient trucks are scheduled to meet loading and shipment plans.
• Oversee and monitor truck loading activities on-site, ensuring trucks are loaded correctly, safely, and within scheduled turnaround times.
• Liaise directly with warehouse teams to push and follow up on the instructions for loading and shipment coordination, ensuring warehouse staff action cargo release/dispatch on time.
• Follow up with warehouses to ensure all loading and dispatch documentation (delivery notes, gate passes, weighbridge tickets, stock releases) is completed accurately and promptly.
• Maintain solid understanding of port operations at Walvis Bay (Namport procedures, gate access, vessel/berth schedules as relevant) to coordinate cargo movements in line with port constraints.
• Act as the on-site point of contact between transporters, warehouse staff, and the Logistics/Operations Manager, flagging bottlenecks, delays, or non-conformances immediately.
• Track and report daily truck turnaround, loading progress, and dispatch status to the Logistics/Operations Manager.
• Support resolution of on-site issues (truck delays, loading discrepancies, documentation gaps) by coordinating directly with the relevant parties on the ground.
• Ensure all activities are conducted in line with site HSSEQ (Health, Safety, Security & Environment as well as Quality) standards and procedures.
• Play an important link between on site and Logistics controller/Team lead in terms of execution, bookings, status updates
• Flag and raise issues if no resolution!
• Perform other ground-operations duties as required to keep cargo moving efficiently through the site.

Knowledge, Skills and Abilities

• Sound understanding of truck booking/scheduling and loading processes.
• Solid understanding of port operations and site/gate procedures at Walvis Bay.
• Strong follow-up and coordination skills — able to proactively chase warehouses, transporters, and documentation to keep operations moving.
• Good social skills; comfortable liaising directly and firmly with warehouse and transport staff to meet deadlines.
• Basic digital literacy (MS Office, email) for reporting and documentation checks.
• Practical, hands-on, problem-solving approach suited to a ground-operation's environment.
• Local knowledge of Walvis Bay logistics/port environment preferred.
• Valid driver's license will be advantageous.
• Fluent in English; local language skills will be advantageous.

Key Relationships:

Internal

• Logistics controller
• Corridor team lead
• Operations Manager (direct line manager)
• Warehouse teams
• Site HSSE team

External

• Trucking/transport companies (booking and loading coordination)
• Warehouse operators (loading, dispatch, documentation)
• Port authority (Namport) and port operations staff