Job Description

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list.

Title: Logistics Manager

Location: Belgrade, Hybrid

Business Introduction

NCR Atleos is seeking an experienced Logistics Manager to support Service Parts operations across LATAM and Europe. This highly critical role partners across multiple functions and serves as a key Subject Matter Expert for operational and strategic initiatives.

The role works closely with internal stakeholders and third-party logistics providers to strengthen controls, improve processes, optimize service and cost performance, and deploy solutions while minimizing operational risk and business disruption.

Position Summary

The Logistics Manager leads process optimization, supplier performance and stakeholder coordination across logistics, warehouse replenishment, repair and reverse-logistics flows. The position supports the design and implementation of governance, operational controls and process enhancements, with particular focus on improving turnaround times, transport lead times, service quality and cost efficiency.

Key Areas of Responsibility

• Lead multiple transformation programs across LATAM and Europe, implementing new controls, governance processes and operational improvements.
• Identify and resolve systemic bottlenecks across logistics flows, warehouse replenishment, repair cycles and end-to-end reverse logistics.
• Improve turnaround times and transport lead times between third-party logistics hubs and repair centers.
• Manage the end-to-end performance and service delivery of key third-party logistics providers.
• Support regional managers in reducing operational inefficiencies, improving service quality and optimizing costs.
• Coordinate the Inventory Control team and external stakeholders, including Field Supervisors, Technicians, repair centers, 3PL partners and ITS.

Basic Qualifications

• Bachelor’s degree in logistics, supply chain management, business administration or a related field, or equivalent relevant experience.
• Demonstrated experience in logistics, service parts, inventory control, warehouse, repair or reverse-logistics operations.
• Experience managing third-party logistics providers and monitoring operational and service performance.
• Proven ability to lead cross-functional process improvements and implement governance and operational controls.
• Professional fluency in English and Spanish, with the ability to support stakeholders across LATAM countries and Europe.

Preferred qualifications

• Advanced degree or recognized certification in supply chain, logistics, operations, project management or process improvements.
• Experience supporting multinational service-parts operations across LATAM and Europe.
• Strong knowledge of current and legacy logistics processes, operational interfaces and technology-enabled process improvements.
• Experience leading transformation programs while managing operational risk and business continuity.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Company Benefits:

• Private Health Insurance
• Employee Referral Bonus Program
• Wellbeing Resources
• Baby Bonus
• Life, Accident & Disability Insurance
• Numerous opportunities for internal career pathing and advancement
• Discounts for employees at NCR Atleos partners

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

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Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.