Job Description

About the position

The Fleet Coordinator supports the network by ensuring maintenance and equipment data is accurate, complete, and current. This role is responsible for maintaining TMW maintenance-system records, processing and reconciling third-party maintenance invoices, and keeping equipment information up to date. The ideal candidate is detail-oriented, organized, and has strong communication skills.

What you’ll be doing

• Maintains complete and accurate vehicle maintenance records within the fleet management system, including repair history, mileage, service dates, and asset details.
• Supports fleet preventative-maintenance programs through accurate invoice tracking and timely documentation of completed services.
• Manages warrantable repairs to ensure maximum recovery with minimal downtime.
• Identifies and resolves invoice discrepancies, duplicate charges, missing documentation, incorrect coding, and unauthorized repairs with vendors and internal stakeholders.
• Communicates professionally with repair facilities, dealerships, vendors, accounting, operations, and leadership to obtain information and resolve issues.
• Initiates and implements campaigns that improve safety and efficiency.
• Participates in continuous-improvement initiatives focused on reducing invoice cycle time, improving first-pass accuracy, and minimizing manual rework.

What the Job Requires

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Ability to effectively manage varying workload requirements; can shift gears comfortably to manage competing demands, delays or unexpected events.
• Ability to communicate clearly and concisely, both written and oral.
• Ability to adapt to ever-evolving processes.
• Strong organizational and time-management skills with the ability to prioritize multiple tasks and deadlines.
• Strong attention to detail and ability to maintain accurate documentation.
• Ability to work in a fast-paced environment and respond to urgent fleet or operational needs.

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.