Job Description

Sasol is a global integrated chemicals and energy company with a 75-year heritage. Through our talented people, we use our expertise and selected technologies to safely and sustainably source, manufacture and market chemical and energy products globally. When you join Team Sasol, you are joining a company that puts people at the center of everything we do.

Sasol invests in its employees along every stage of the career path and offers development opportunities to help you cultivate your career in a culture that embraces diversity and inclusion.

Job Requisition ID

11827

Closing Date

15 April 2026

OME

MSA: Energy Marketing & Sales

Location

Sandton, Gauteng

Purpose of Job

The Expeditor ensures seamless execution of the transport schedule by tracking and tracing delivery vehicles, engaging with Planners, third-party transporters, Sasol Distribution Controllers, the Contact Centre, and Commercial & Mobility Account Managers etc. The role is responsible for coordinating daily operations, resolving deviations, and ensuring that customer orders are delivered on time, in full, and safely. The Expeditor also proactively addresses operational challenges, provides continuous updates to stakeholders, and contributes to process improvement through data analysis and effective root cause investigations. This is a shift-based role (24/6 with Sunday rotation) with a strong focus on safety and customer service.

Key Accountabilities

1. Transport Execution & Stakeholder Engagement

• Track and trace deliveries; engage with 3rd party transporters, Sasol Distribution Controllers, and the Contact Centre on deviations, incidents, or schedule changes.
• Check customer Automatic Tank Gaude (ATG) levels against scheduled orders to prevent Left on Boards (LOBs).
• Proactively manage 2-hourly updates from transporters, escalate delays, and arrange alternatives (replacement trucks, re-routes, gantry breakdowns, etc.).
• Ensure continuous safety and operational decision-making during protests, incidents, or breakdowns to protect drivers, equipment, and product integrity.
• Create and manage drains when LOBs are redirected.
• Amend shipments or trips for order cancellations, emergency requests etc.
• Escalate customer site delays by involving relevant Key Account Managers.
• Manage updates and report via Schedule Management Tool (SMT).

2. Queries & Issue Resolution

• Handle non-delivery, late delivery, cancellation, emergency order, and volume query escalations.
• Investigate and resolve customer complaints and provide prompt feedback.
• Participate in root-cause analysis and implement corrective and preventive actions.

3. Administration & Reporting

• Resolve/ manage error logs, open orders, drain orders, and update delivery volumes.
• Complete all SAP/ Advanced Planning and Scheduling (APS) updates (vehicle changes, drains, re-plans, reroutes etc) before end of shift.
• Ensure accurate and thorough shift handover, including safety issues, incidents, and operational challenges and critical information.
• Contribute to performance reporting and Key Performance Indicators (KPI) monitoring.

4. Fleet & Resource Adjustments

• Manage truck changes due to breakdowns, driver availability, or delays.
• Ensure smooth replacement planning to minimize delivery impact.

5. Continuous Improvement & Compliance

• Participate in operational meetings and contribute to updating Standard Operating Procedures (SOPs) /work instructions (WI).
• Review performance data and drive improvement.
• Support training and change management processes for expediting operations.

Formal Education

• Minimum: Grade 12 with 3–5 years’ experience in Expediting or Customer Demand Fulfilment or Logistics.
• Preferred: Diploma in Logistics or equivalent.

Required Personal and Professional Skills

BC_CollaboratesBC_Communicates EffectivelyTC_Action PlanningTC_Process OptimisationBC_Customer FocusTC_ReportingTC_Understanding Customer NeedsBC_Drives ResultsTC_Attention to DetailBC_Ensures Accountability

Sasol is an equal opportunity and affirmative action employer. Inspired by our Purpose of “Innovating for a better world”, Sasol acknowledges that diversity is intrinsic to the fabric of our organisation and is the key to our growth and success. Sasol is committed to the full inclusion of all suitably qualified individuals. Preference will be given to applicants from designated groups and people with disabilities according to Sasol’s Employment Equity Plan. This includes reasonable accommodation to enable individuals with disabilities to perform essential job functions.

Our automated process is designed to efficiently assess a large volume of applications. Should you not hear from us within 60 days of the advert closing then kindly consider your application unsuccessful. Thank you once-more for your interest in Sasol as your employer of choice, and we wish you all the best with your career aspirations and future applications with us.