Job Description

About the role:

This position is responsible for the purpose of performing and supporting Logistics duties of taking care import and export shipment for proper customs clearance to comply with the customs rule and other government agencies regulations including liaise with business team for following up shipment from oversea to meet the requirement local target. Any delays or misdelivery in the shipment need to be notified to the related parties as well as create other suggestions, initiative idea for working effectively.

What impact you can create at Chanel

• Responsible for all Import and Export transactions and liaise with Authorized Freight forwarder for inbound and outbound shipments.
• Ensure all inbound shipments are cleared and delivered to warehouses within the agreed KPI timeline.
• Manage import and export legally including coordination with Authorized Customs Broker for the required import licenses per shipment from Thai Authorities related to FDA, CITES, DOA, TISI, Excise Tax Department, etc.
• Assist Logistic Manager to review and verify all logistics cost: duty, freight, insurance and handling costs and ensure charges are correct before customs formalities process.
• Coordinate to Regional Supply Chain for any misdelivery report, follow up with freight forwarder companies for any discrepancy/lost/damage of shipment, and raise the claim to concerned parties.
• Handle re-import privilege, Temporary and ATA carnet imported shipments and insure the company has follow the customs regulations and all shipments returned under the customs rules.
• Take care of the administrative tasks related with the shipments (documents, insurance etc.)
• Ensure data accuracy in the ERP system related to import, export, and goods receiving
• Coordinate with warehouse team for goods delivery and coordinate with 3rd party transporters to ensure smooth delivery to final destinations
• Review KPI Logistics service providers for efficiencies and effectiveness in operation management
• Ensure proper record and documentation verifications and filing
• Responsible for other tasks assigned by the supervisor, along with conduct yourself a manner consistent with company mission values code of ethics policies and other standards of conduct.

You are energised by

• Collaborating with a dedicated team in a fast-paced retail environment both locally and internationally.
• Leading and delivering business impacts by your expert and support to both staff and clients.

What you will bring

• Bachelor's Degree in Logistics, Supply Chain, International Trade, Business Administration, or a related field.
• 3+ years of experience in logistics, import/export operations, freight forwarding, shipping, or customs clearance.
• Experience handling import licenses and regulatory requirements with authorities such as FDA, CITES, DOA, TISI, and Customs.
• Strong knowledge of shipping documentation, customs procedures, duties, freight costs, and insurance processes.
• Experience reviewing freight invoices, logistics costs, and accounting-related bookings for accuracy.
• Proven ability to coordinate end-to-end shipment activities with freight forwarders, customs brokers, warehouses, and distribution centers.
• Strong understanding of import/export compliance and customs regulations.
• Proficient in ERP systems and Microsoft Office applications, particularly Excel.
• Strong attention to detail, problem-solving skills, and ability to manage multiple priorities in a fast-paced environment.
• Fluent in both Thai and English, with the ability to work effectively with regional and cross-functional stakeholders.

What Chanel can offer you

• The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge plus sustainable career path.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.