Job Description

Our client, a leading company in the frozen food industry, is seeking a highly organized and detail-oriented Logistics & Documentation Coordinator to manage end-to-end logistics operations and ensure the timely flow of import, export, and local distribution activities. This role requires hands-on experience in temperature-controlled logistics, strong coordination skills with internal and external stakeholders, and excellent knowledge of all shipping, customs, and regulatory documentation.

Key Responsibilities:

1.Logistics Coordination:

• Coordinate daily inbound and outbound shipments (import/export) of frozen and perishable goods.
• Manage and track shipment schedules, delivery timelines, and container allocations.
• Liaise with freight forwarders, shipping lines, carriers, and transport partners.
• Monitor cold-chain compliance during transit.
• Optimize logistics flows to minimize cost and improve delivery performance.
• Track ETA/ETD updates and communicate changes to stakeholders.
• Manage last-mile distribution within UAE/GCC.
• Support warehouse operations by coordinating stock arrivals, unloading, and storage.

2.Documentation & Compliance:

• Prepare, review, and verify all shipping and customs documentation.
• Ensure documentation accuracy and compliance with UAE/GCC regulations.
• Coordinate with authorities for approvals, inspections, and clearance.
• Maintain updated records of shipments and regulatory documents.
• Ensure documents align with frozen food import requirements.

3.Coordination & Communication:

• Act as the main contact between suppliers, internal teams, logistics partners, and customs agents.
• Coordinate with procurement and sales teams on shipment plans.
• Communicate shipment status and challenges to management.
• Manage claims for damaged or temperature-compromised goods.
• Coordinate between logistics, warehouse, and finance on costs and invoicing.

4.Reporting & Administration:

• Maintain accurate logs of shipping activities and KPIs.
• Prepare reports on shipment status and logistics performance.
• Support audits with complete documentation records.

Qualifications & Experience:

1.Required Experience:

• 2 – 4 years in logistics coordination, preferably in frozen food, FMCG, or temperature-controlled industries.
• Experience with import/export operations and customs clearance.
• Familiarity with cold-chain logistics.

2.Technical Skills:

• Strong understanding of international shipping processes.
• Knowledge of UAE/GCC customs regulations.
• Experience coordinating with shipping lines and freight forwarders.
• Proficient in MS Office and ERP systems.
• Ability to review shipping documents accurately.

3.Soft Skills:

• Attention to detail and accuracy.
• Strong communication and coordination skills.
• Ability to manage multiple priorities under pressure.
• Problem-solving mindset.
• Team-oriented and proactive.

Key Competencies:

• Logistics Coordination & Operations
• Shipment Scheduling & Tracking
• Import/Export Documentation
• Customs Compliance
• Cold-Chain Handling
• Stakeholder Management
• Reporting & Accuracy
• Problem Solving & Optimization