Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses experienced in remote hires and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have offshore team-building experience and aim to help businesses leverage global talent.
We seek a detail-oriented Logistics Coordinator to manage the flow of goods from manufacturers to warehouses and customers. This role involves freight coordination, shipment tracking, KPI management, and managing updates in our ERP system (NetSuite). The ideal candidate will have experience in logistics, strong problem-solving skills, and the ability to communicate effectively across teams.
Coordinate freight pickups with manufacturers for timely shipments.
Work with freight forwarders to book shipments and manage necessary documentation.
Track and monitor shipments from origin to destination, updating stakeholders on delivery times.
Resolve shipping issues and delays, minimizing supply chain disruptions.
Track key KPIs like on-time shipments (OTIF) and landed cost per unit, seeking to improve metrics.
Manage purchase orders and transfer orders in NetSuite for accurate shipment and delivery records.
Serve as the primary point of contact between manufacturers, freight forwarders, and internal teams.
Proactively identify and solve logistics challenges to optimize delivery performance.
Ensure compliance with shipment and customs regulations for international shipments.
Provide detailed reporting and insights to improve overall logistics processes.
NetSuite
EDI (SPS Commerce, Mirakl, etc.)
Excel
Shipment tracking software
Freight management tools
At least 3-5 years of freelancing experience.
3-5 years of experience in logistics coordination or related roles.
Experience with global supply chain processes and working with freight forwarders.
Proficiency in Excel for data analysis and reporting.
Experience managing purchase and transfer orders in ERP systems, preferably NetSuite.
Strong organizational and time-management skills.
Excellent English communication skills, both written and verbal.
Analytical problem-solving skills to address logistics challenges.
Knowledge of international shipping processes and customs regulations.
Monday to Friday, 9am-5pm US CST
Tidal helps 8-figure DTC brands & agencies build elite offshore teams.
We’re not traditional recruiters—we’re operators who scaled Vincero Collective into a 9-figure brand with a global team across the Philippines, Latin America, and beyond.
We started Tidal to solve a problem we faced firsthand:
US mid-level hires were expensive and short-term. Offshore talent was affordable but hard to get right.
So we built a system—refined over a decade—that now helps eComm founders:
✔ Hire A+ offshore talent for 50–70% less
✔ Build execution-heavy teams that actually scale
✔ Stop wasting time on bad hires and flaky freelancers
What makes us different?
→ Built by operators, not recruiters
→ We act like a GM, not just a talent scout
→ Done-for-you process: vetting, interviews, skill tests, onboarding
→ We specialize in roles that require eComm experience & deep execution
If you’re ready to build a world-class offshore team that just gets it done—we should talk.
🌐 www.hiretidal.com
