Job Description

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Responsibilities

• Implement and maintain enterprise internal logistics automation, integrating AMR/AGV/VGV fleet management systems with MES, ERP, and existing IT infrastructure.
• Design, develop, and deploy Ignition SCADA solutions, including Perspective, Vision, and Reporting applications, HMIs, and dashboards for business customers.
• Evaluate robotics technologies, build standard implementation processes, and lead the move of proofs of concept into production.
• Commission and integrate AMR systems at manufacturing facilities across North America, including travel for kick-offs, commissioning, and customer meetings.
• Define system requirements with controls engineers, project managers, and end users, and maintain a requirements traceability matrix linked to development teams.
• Manage tier 3 escalations, troubleshoot robot deployments at the network and infrastructure layers, and create system documentation and user manuals.

Qualifications

• Bachelor’s degree in engineering, computer science, or information systems, or equivalent professional experience.
• 5+ years of SCADA development experience and 3+ years of IT/IS systems experience.
• 3+ years of hands-on Ignition development experience (key skill for this role).
• Experience integrating PLC platforms such as Allen-Bradley, Siemens, and Mitsubishi.
• Solid understanding of industrial networking, OPC UA, databases, and SQL.
• Comfort with Linux, Docker, and Bash.

Compensation: $54.00 - $64.00 per hour

About Us

The company is passionate about CX. The collective experiences in leadership roles across firms enable CCS to bring passion, perspective, data-driven decision making to guide, advise, and support organizations throughout their CX journey.

• We are a “people” company.
• We are a flat organization.
• We believe the best idea win.
• We believe in radical truth.
• We attract strong-minded people with fierce intellect.

Mission Statement:

CCS is recognized as a leader in the Contact Center space. Our longstanding history and industry-leading position speak to our success in providing CX solutions centered around the leaders in contact center solutions and strategic technology partners that empower organizations to actualize ROI and sustain a truly competitive advantage in a fast-changing CX environment.