Job Description

At UPLIFT Desk, we’re not just building ergonomic workstations—we’re shaping how people work and live. As the ecommerce industry leader in height-adjustable desks, we’ve grown by delivering innovative, customer-focused solutions that promote health, productivity, and well-being. Our success is rooted in our core values: Customer Obsession, Innovation, Accountability, and Results Oriented.

As a Logistics Associate, you will support daily outbound shipping operations to ensure orders are processed accurately and on time. This role requires strong attention to detail, organization, and the ability to troubleshoot issues in real time.

This position is ideal for someone who can execute day-to-day logistics tasks while identifying opportunities to improve processes, reduce errors, and support more efficient operations.

What You'll Bring

• 1–3 years of experience in logistics, warehouse, or customer service environments

• Strong attention to detail with a high level of accuracy

• Comfortable using computer systems (Google Suite, Excel, or similar tools)

• Ability to prioritize tasks and manage multiple issues simultaneously

• Strong communication skills with both internal teams and customers

Bonus Points For

• Experience with parcel and freight shipping (FedEx, UPS, LTL, etc.)

• Familiarity with ERP systems (NetSuite or similar)

• Experience in a fast-paced fulfillment environment

• Experience resolving shipping issues, claims, or delivery exceptions

• Interest in logistics operations, process improvement, or supply chain

What You’ll Do

• Support internal and external customers with shipping-related questions and issue resolution

• Process and coordinate outbound orders to ensure accuracy and on-time delivery

• Prioritize and organize daily shipping tasks based on urgency and service levels

• Monitor shipments and proactively address delays, damages, or delivery issues

• Maintain accurate records of shipments and logistics activity

• Assist in resolving parcel and freight claims

• Identify recurring issues and escalate trends or improvement opportunities

• Support efforts to improve shipping processes, accuracy, and efficiency

• Follow standard operating procedures while helping identify gaps or inefficiencies

• Assist with general warehouse and logistics operations as needed
  

Benefits

• A merit-based environment that rewards growth and accomplishment regardless of seniority

• Generous paid time off

• 4% 401(k) company matching with instant vesting (after one year)

• Excellent group health insurance available to employees and dependents, including domestic partners (1 medical plan, 2 dental plans, and a vision plan to choose from)

• Flexible spending account (FSA) for health care and child care costs

• Company-paid & Supplementary Life Insurance; Long-term & Short-term disability

• Free UPLIFT Desk (after one year)

• 50% discount on all UPLIFT products

• Free healthy (and not so healthy) snacks and drinks

• On-the-job training and skills development

• A supportive and engaging work culture that promotes healthy living

Position Details

• Compensation: $20.00+/hr, Depending on Experience

• Type: Full-time

• Employee Status: Regular

• Work Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m., 40 hours per week (Overtime Available)

• Location: Austin, Texas

About UPLIFT Desk

As a fast-growing, mid-sized Direct-to-Consumer (DTC) brand, it’s our mission to deliver sincere, world-class customer service. We provide optimally designed, quality office solutions to customers. We focus on happier & healthier customers and employees!

UPLIFT Desk has revolutionized the way people shop for office furniture. It all starts with our award-winning UPLIFT Standing Desk, made even better when accessorized with our entire UPLIFT office furniture line. Our product line includes most furniture an office could need. We design office products that optimize customers’ comfort, health, and productivity. Our Product Development team focuses on designing the highest quality ergonomic office furniture. Then our Content team's ecommerce website offers customers the ability to configure products specifically to their needs. Our amazing Order Processing and Warehouse teams make sure we have inventory and ship orders the same day. Customers receive award-winning support from our Sales and Customer Service and Warranty teams. We offer the best 15-year warranty in the business! Our Interior Design and Contract Sales teams specialize in large office furniture layouts for commercial buildings that serve most Fortune 500 companies.

Award-winning UPLIFT Desk is loved globally!

• Rated Best Standing Desk by New York Times Wirecutter 9 years in a row

• Hundreds of thousands of happy customers around the world sit and stand at an UPLIFT Desk

• Google reviews - 4.9 rating with thousands of reviews

We value our environment:

• We plant 5 new trees in U.S. National Forests for every solid wood desk sold. By partnering with the National Forest Foundation, we're able to plant tens of thousands of new trees each year

• Solar powered operations: Our Austin facilities produce over a megawatt of electricity through roof-mounted solar panels on three large warehouses

• We use sustainable materials in our products. Some examples are:

• Bamboo Desktops, Drawers, & Motion Boards: The world's fastest-growing plant, Moso bamboo is a grass that grows as quickly as an inch an hour

• Eco Curve Desktops: Eco Curve desktops use 100% recycled MDF and have the lowest carbon footprint in the industry due to not using edgebanding, backer boards, adhesives, or solvents

• Rubberwood Desktops: Pará rubber trees produce 99% of the world's natural rubber latex. The rubber production lifespan of these trees is exhausted after about 25-30 years. Our rubberwood desktops give the trees a second life

Equal Opportunity Employer (EEO)

UPLIFT Desk believes in building an organization whose staff reflects the true diversity of our community. We hire, promote, and reward employees based on results and professional performance. UPLIFT Desk provides equal employment opportunities to all employees and applicants without regard to religion, sex, age, sexual orientation, gender identity, race, creed, color, national origin, alienage or citizenship status, marital status, partnership status, ancestry, disability, or veteran status.

To all recruitment agencies: We do not accept agency resumes. UPLIFT Desk is not responsible for any fees related to unsolicited resumes.

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