iSupport Worldwide

Logistics Analyst I

iSupport Worldwide  •  Pasig City, PH (Onsite)  •  2 hours ago
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Job Description

We are looking for a highly organized and detail-oriented person with great communication and problem-solving skills with at least 3 years’ experience in the 3PL logistics industry and some knowledge and understanding of transportation, warehousing and import/export brokerage. This person should be technologically savvy and comfortable using different ERP, CRM, TMS/WMS systems, and MS Excel.

Essential Job Functions:

  • Has a keen understanding of global logistics
  • Logistics & Supply chain; both within systems (EBS) as well as product movements throughout the supply chain
  • Establish and manage relationships with 3PL providers with a focus on operational excellence continuous improvement
  • Drive process improvement to support the needs of the Strategic Business Units (SBUs), as well as development and implementation of continued improvement processes in partnership with 3PLs and logistics carriers
  • Coordinate, manage, and perform daily transactions between TMS and 3PLs
  • Oversee value-added service/rework quotes and execution
  • Prepare commercial invoices and other import/export customs requirements
  • Perform inventory transfers
  • Process shipments thru Carrier's TMS
  • Review and implement customer compliance guidelines and shipping/routing instructions
  • Oversee all transportation to and from warehouse locations including reverse logistics
  • Manage, validate, and dispute chargebacks
  • Other duties and projects as necessary
  • Generate reports and present analytics when needed

Requirements

  • At least 3 years industry experience in similar role
  • 4-year college degree
  • Excellent verbal and written English skills
  • Ability to communicate effectively and professionally by phone or email
  • Takes initiative and prioritizes tasks
  • Solid analytical and problem-solving skills
  • Ability to work accurately with close attention to detail
  • Strong interpersonal skills with the ability to work effectively with individuals and groups
  • Willingness to adapt to changing business needs and deadlines
  • Solid computer skills with knowledge of Microsoft Office, ERP, CRM, and TMS/WMS systems
  • Demonstrate a strong work ethic that includes neatness and punctuality

Benefits

  • Free lunch meal, fruits, snacks, and drinks (if you are in an onsite shift)
  • Onsite gym with a free professional instructor
  • Weekly fitness activity and an annual fitness challenge where you can win up to 70,000 PHP
  • Weekly engagement activities with prizes that are up to 3,000 PHP
  • Free upskilling academy to improve your performance and skillset
  • State-of-the-art facilities from toilets to your workstation
  • Amenities such as sleeping quarters, game area, chat room, shower room
iSupport Worldwide

About iSupport Worldwide

iSupport Worldwide is one of the leading modern offshoring companies in the Philippines. We provide world-class and dedicated staffing, facilities, and managed operations for Fast-Growing Companies and Small and Medium-Sized Businesses in any industry, vertical, and language. We build boutique teams of accountants, engineers and even legal professionals.

Founded in 2006, iSupport Worldwide is a US-Owned BPO company, with sites in the Central Business District of Ortigas, Philippines.

Finding, landing, and retaining high-performance talent is one of the toughest challenges many businesses face today. Traditional outsourcing gives minimal control over recruitment, operations, and facilities. Staff is shared with other companies that translate to a reduction in talent level and low business performance. These gaps limit the full potential of Fast-Growing Companies and SMBs.

iSupport Worldwide bridges these gaps. We support our clients by giving them access to our robust recruitment team and a vast talent pool with workforce participation of 43 to 45 Million. Talent is concentrated in Metro Manila, where our sites are located.

Our clients enjoy an average of 70% to 75% savings in business costs and low attrition at 2.1%. They have full control of high performance and 100% dedicated team with 0% reduction in talent level.

We provide a highly secured facility and take on the entire administrative functions like facilities, human resources, payroll, and IT support, giving you the ability to operate 24/7/365 in your company-owned branded suites.

We help your company scale up by giving you access to a platform with a world-class workforce to generate profitable revenue while increasing quality and reducing costs.

Industry
Consulting & Advisory
Company Size
501-1,000 employees
Headquarters
Pasig City, PH
Year Founded
2006
Website
isupportworldwide.com
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