Job Description

POSITION SUMMARY

The Logistics Analyst supports North America Services by compiling and analyzing data to promote continuous improvement in various Logistics functions. In this role, you will use appropriate AI tools to drive efficiencies in the Services Supply Chain.

RESPONSIBILITIES

• Analyze shipping and performance data and provide process improvement solutions for Service Logistics Team.
• Design, develop, and deploy automated and integrated solutions using AI.
• Lead process discovery to analyze business workflows, assess automation suitability, and recommend the appropriate strategy.
• Partner with business stakeholders, IT teams, and process owners to maintain alignment on requirements, timelines, and expectations.
• Prepare and deliver presentations, demos, and reports to communicate solution progress, results, and recommendations.

QUALIFICATIONS

• Bachelor’s degree in Business, Supply Chain, or equivalent
• 1-3 years related experience required
• Hands‑on experience using business‑specific AI and creating automation solutions using AI
• Supply Chain Business Analytics experience preferred
• Very good communication skills in English, both verbal and written, with strong business writing capability.
• Excellent planning, organization, and time management skills, including process mapping.
• Advanced proficiency in MS Word, PowerPoint, Excel, and other Microsoft Office productivity tools.
• Process oriented thinker who believes the right process will bring the right results.
• Intellectual curiosity about determining root causes to solve complex problems.
• Strong attention to detail. Attentive to detail and accuracy, performs quality work, continuously looks for improvements, owns/acts on problems and seeks opportunity to increase effectiveness and efficiency.
• Clearly exchanges thoughts, ideas and messages through written, verbal and non-verbal methods that promote an understanding with the target audience. Creates accurate and punctual reports, shares information and ideas with others in a timely manner. Listens carefully and attentively.