Job Description

Would you like to contribute to improving the quality of life of people with hearing loss?

At Oticon Medical, we develop, produce and market bone-anchored hearing systems. At our site ITSA Medical in Vallauris (Sophia Antipolis), in the south of France, we specialize in the production of active implantable class III implants and soon also worldwide distribution of the company’s full product portfolio.

We are looking for a talented and experienced Logistics Director to lead our global distribution activities and reinforce our operations organization. Reporting to the Senior Director of Operations, you will have full ownership of warehousing and worldwide distribution of Oticon Medical's product portfolio.

Responsibilities

Strategy & Leadership

• Define the strategic direction for Oticon Medical's global distribution and drive its execution, in alignment with the broader Operations strategy
• Contribute to shaping the future global Operations roadmap and lead cross-functional projects to bring it to life
• Establish and manage the annual logistics budget, ensuring cost-effective operations and rigorous follow-up on execution and compliance

Distribution Transition & Setup

• Lead the end-to-end insourcing project to transfer global distribution from our external partner to our Vallauris site, coordinating closely with key stakeholders including IT, Sales, ERP administration, Finance and other relevant functions
• Recruit and build the on-site logistics team in Vallauris to manage central distribution operations
• As part of a broader global initiative, design and deploy a regional and local distribution hub network across key markets

Operations & Performance

• Oversee the full outbound distribution chain from Vallauris — covering order receipt, picking, packing, shipping, customs clearance, stock replenishment, local hub management and returns handling
• Secure on-time, in-full delivery to distributors and customers worldwide, maintaining a consistently high level of service throughout the ramp-up phase and beyond
• Develop, monitor and act on key performance indicators (KPIs) to drive continuous improvement across all logistics activities

Compliance & Continuous Improvement

• Contribute to ERP validation for logistics and distribution activities
• Initiate and implement procedures to optimize flows and operations in compliance with medical device Good Manufacturing Practices (GMPs)
• Ensure all applicable rules, procedures and regulatory requirements are enforced, and contribute to the analysis and execution of changes in line with regulatory and strategic decisions

Commercial Support

• Design and oversee loaner programs for reusable product ranges
• Support commercial activities with robust logistics processes, including product returns, repair replacements and the management of a loan device fleet

Qualifications

Education & Experience

• Master's degree (Bac+5) in Logistics, Supply Chain or a related field
• 5+ years of significant experience in logistics and distribution within an international environment
• Proven track record in financial monitoring and budget management

Technical Skills

• Deep expertise in logistics and distribution operations, inventory management and loaner service programs
• Understanding of regulatory requirements applicable to the pharmaceutical and/or medical device industry
• Strong knowledge of customs management and international transportation regulations
• Hands-on experience with ERP systems
• Good command of accounting and financial principles

Leadership & Interpersonal Skills

• Excellent leadership and team management skills, with a pragmatic, hands-on approach
• Demonstrated experience working within global, multicultural organizations
• Strong organizational skills with a proven ability to manage complex operational environments
• Ability to analyze complex situations, prioritize effectively and make sound decisions
• Skilled at influencing and engaging stakeholders across all levels of the organization to drive results
• Strong communication and interpersonal skills
• Fluent in English (written and spoken)