Job Description

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

About the Role
As an Automation Engineer, you will be responsible for supporting, managing, and improving a highly automated logistics environment. You operate at the intersection of technology, processes, and operations, ensuring system stability, continuous improvement, and effective stakeholder collaboration.

This role focuses on process discipline, ITIL-based problem management, structured decision-making, and clear communication. You will take ownership of technical disruptions, analyze structural issues, and contribute to sustainable improvements within operations.

Your Responsibilities

Process Ownership (MFD)

• • Manage and monitor the end-to-end MFD workflow
  • Ensure consistent and correct execution of process steps
  • Identify and document process deviations and bottlenecks
  • Ensure timely follow-up to maintain operational stability
    

Problem Management (ITIL)

• Differentiate between incidents and structural problems
• Manage problem tickets throughout the full lifecycle
• Perform Root Cause Analysis (RCA) using methods such as 5 Whys and Fishbone
• Define and track corrective and preventive actions

Stakeholder Management

• Communicate proactively with internal and external stakeholders
• Actively gather required input from Operations, Maintenance (KNAPP), and IT
• Maintain clear and structured communication (written and verbal)
• Ensure alignment between all involved parties

Continuous Improvement

• Identify improvement opportunities based on analysis outcomes
• Assess business impact and associated risks
• Develop and present Continuous Improvement (CI) proposals
• Support implementation and follow-up of improvements

What You Bring

Education

• Bachelor’s degree in Logistics, Engineering, Mechatronics, IT, Industrial Engineering, or a related field

Competencies

• Strong analytical mindset
• Excellent communication skills
• Proactive attitude with a strong sense of ownership
• Resilient under pressure and well-structured
• Able to work cross-functionally
• Curious and eager to understand complex systems

Preferred

• Basic understanding of ITIL frameworks
• Affinity with automation systems (PLCs, WCS/WMS)
• Experience with problem-solving methodologies (RCA, Lean, etc.)

What We Offer

• A key role within a highly automated logistics operation
• High level of autonomy and ownership
• Direct impact on operational performance and system reliability
• Collaboration with technical and operational experts
• Opportunities for professional growth within engineering and operations

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.