Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Lodgekeeper for the Postcard Cabin Shenandoah North in Basye, VA
Job Purpose:
The Lodgekeeper’s responsibilities include cleaning and folding linens and other textile articles. You should also be able to communicate with guests via phone and messages.
To be successful as a Lodgekeeper, you should demonstrate excellent organizational and interpersonal skills.
Lodgekeeper Responsibilities:
- Sorting, washing, drying, and folding linens and other textile items.
- Removing stains from items using the appropriate procedures
- Keeping an updated inventory of laundry detergents.
- Prepare for the following day’s shift by packing linen bags, preparing welcome materials, re-stocking cleaning kits, and performing maintenance on cleaning equipment
- Tracking maintenance and repairs on laundering equipment.
- Ensuring that the facility remains clean at all times.
- Anticipating and responding to customers' queries, requests, and concerns.
- Perform some front desk tasks such as answering phones and messages and checking in guests.
Lodgekeeper Requirements:
- High school diploma or equivalent is advantageous.
- Prior experience in a similar role is preferable.
- Familiarity with cleaning detergents and laundering equipment.
- Ability to stand for long periods.
- Capacity to lift up to 20 pounds unaided.
- Basic arithmetic skills.
- Outstanding organizational and time management skills.
- Excellent analytical and problem-solving skills.
- Personable disposition with a knack for customer service.
- Available to work shifts and on weekends.
- Comfortable and confident working independently
- Intermediate computer skills preferred
Other:
- Being passionate about people and service.
- Strong communication skills are essential when interacting with guests and employees.
- Reading abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
- Problem-solving, reasoning, motivating, and training abilities are often used.
- Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
- Team Driven and Values Based Culture
- Same-day pay available
- Employee Assistance Program
- Career Growth Opportunities/ Manager Training Program
- Reduced Room Rates throughout the portfolio
- Third Party Perks (Movie Tickets, Attractions, Other)
- 401(k)
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Life insurance
- Parental leave
- Referral program
