Job Description

Seasonal

WORK AND PLAY IN THE MOUNTAINS

Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it’s more than our work. It’s our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it’s an experience you just don’t get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.

JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us— whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!

BIG PEAKS, BIGGER PERKS

Employee perks:

• Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)
• + Free Alterra season pass for spouse and dependents 25 & under
• 50% off window ticket price at IKON partner resorts
• Free access to Alterra Mountain destinations during time off
• Free ski-referral letters for employees to use at other mountain resorts during time off
• Free friends & family day-ski vouchers (Periodic allotment)
• Discounts on Ski & Snowboard Lessons
• Discounts on Ski & Snowboard Rentals
• Discounts on Gear Tune-Ups
• Discounts on Food & Beverage
• Discounts at Crystal Mountain Retail shops
• Free Crystal branded swag
• Pro deals on gear with 100s of brands
• Discount Marketplace
• Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
• Employee-only Night Skiing events
• Employee Housing Available for eligible positions
• Accrued paid time off for eligible positions
• Group health insurance for eligible positions
• 401K benefit and generous match with immediate vesting for all staff members over 18
• Opportunities for growth, advancement, and year-round employment

Position Title: Lodge Attendant

Business Unit: Custodial

Position Reports to: Custodial Manager, Lead Custodian

Positions Reporting to this Role: None

Location: Crystal, Washington

Wage Range: $20.00 - $22.00/ hour DOE

Lodge Attendant is a housing eligible position

RESORT OVERVIEW, CULTURE AND VISION

Crystal Mountain is the Pacific Northwest’s premier destination for skiers, snowboarders, and summer adventurers. We are part of Alterra Mountain Company which consists of some of the world’s most aspirational brands.

A career with Crystal Mountain is more than what you do today; it’s being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone.

Crystal Mountain delivers best in class service and adventures worthy of our extraordinary terrain and beauty.

We are here to shape the future of mountain adventure.

We Embrace Empowerment

We Honor Authenticity

We Cultivate Collaboration

We Prioritize Purpose

JOB SUMMARY-

The Lodge Attendant plays a vital role in maintaining a clean, safe, and welcoming environment for guests and staff across all resort facilities. This includes lodges, restrooms, dining areas, rental shops, and other public spaces. You will be responsible for performing routine cleaning tasks, responding to urgent custodial needs, and ensuring that all areas meet health and safety standards—especially during peak ski season when guest traffic is high.

This position requires physical stamina, attention to detail, and the ability to work in cold-weather conditions. A positive attitude and commitment to guest satisfaction are essential, as Lodge Attendants often interact with visitors and contribute directly to their overall resort experience.

ESSENTIAL DUTIES-

Lodge Attendants are responsible for the overall cleanliness of our facility.

• Engage and welcome all Crystal Mountain guests
• Vacuum, sweep and mop all lodge floors
• Maintain and stock restrooms
• Clean and sanitize facilities
• Clean door glass and sanitize handles
• Attend to any spills/messes
• Straighten tables and chairs
• Maintenance of custodial equipment (vacuums, paper towel dispensers, etc)
• Vacuum, sweep and mop all lodge floors and restrooms
• Transport trash and recycling to appropriate containers
• Report any restroom or lodge maintenance to Facilities Manager
• Shampoo carpets

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS-

• Must be 18 years or older
• High School Diploma or GED preferred
• Must be able to work in a team environment

PHYSICAL DEMANDS AND WORKING CONDITIONS-

• This position is required to work days, weekends and holidays while in operation.
• Able to lift, carry, or otherwise move and position a minimum of 40 pounds on an occasional basis.
• Manual dexterity to operate a mop, vacuum, move carts and carry dishes.
• Ability to work for extended periods of time bending, reaching, and speaking on a constant basis.
• Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.

An Equal Opportunity Employer