Job Description

We have an opportunity for a 'can do' Lodge Assistant to work with Naumi Hotels two prestigious properties in Queenstown - The Dairy Private & The Central Private. Each property offers 14 stunning guest rooms and suites. This role will definitely appeal to a person wanting to immerse themselves in this incredible picturesque setting with The Remarkables and Lake Wakatipu at your doorstep.

A LITTLE BIT ABOUT US…

Naumi Hotels, founded and established in Singapore, is a brand synonymous with modern luxury and prime locality. The group's vision is to consistently engage today's discerning traveler in a warm sanctuary of comfort, with a stylish design concept, whilst showcasing architectural and design philosophies. We have our properties in Singapore, Australia, New Zealand & Dubai with plans to expand our presence globally.

As a Lodge Assistant, your role is to support the existing team deliver service excellence, encompassing a little bit of everything, reception, food and beverage, housekeeping and hosting. The opportunity is for a full-time permanent role with minimum 32 hours of work per week, between Monday to Sunday as per roster.

This rewarding position provides the perfect opportunity to experience all facets of the hospitality industry and is an ideal platform to start your career!

Our ideal candidate will have...

• Minimum of 6 months to 1 year experience in a similar role
• High standard of personal presentation & communication skills
• Passion for customer service and providing great experiences
• Excellent time management and prioritising skills
• Flexibility to work on weekends

What you will be doing...

• Service guest arrivals and departures
• Handle any issues or questions in a professional and efficient manner
• Answer telephone calls and to take telephone reservations as required
• Working with enthusiastic team members providing exceptional and efficient guest experiences
• Ensure your knowledge of the hotel layout, food and beverage and offerings are kept up to date
• Compliance with relevant Health & Safety regulations
• Assist in odd maintenance jobs to maintain the presentation of the property

Enjoy working at Naumi…

• Grow with us, through opportunities for career development and progression as our business grows
• Discount accommodation when staying at our properties across NZ, AU, Dubai and Singapore
• Rewards and incentivesfor positive guest reviews
• Referral Bonus Program
• Naumi Knights Program

Start your journey with us - apply now #MyPlace

Applicants must be legally entitled to work in New Zealand.