Job Description

Powering transformation for a sustainable future

At WinGD and across the shipping industry we face unprecedented change as we strive to bring greater sustainability into our global business. As marine engine designers our responsibility in this is significant. A career with WinGD has an impact on shaping a better world for tomorrow.
As a leading developer of the two-stroke engines that power merchant shipping, our people drive innovative solutions for our customers on a global scale. Headquartered in Winterthur, Switzerland, since its inception in 1893, WinGD continues the legacy of the Sulzer Corporation through innovation in design.
Our success in this ever evolving, competitive environment is based on the drive, innovation and collaboration of our diverse employee population, over 420 people worldwide, representing over 25 different nationalities. Come, be a part of this change.

WinGD is looking for

Technical Advisor Coordinator, Customer Support Korea

Responsibilities:

• Review and respond to the field inquiry

Leading the review and consulting it with superior or/and related dept. & customer.

• Project Planning and Execution

Establish the project plan and execute it by professionally assigning resources. (e.g. Job card, team works across the team)

Lead collaboration activities with relevant departments to ensure seamless project execution and accurate technical shooting.

• Technical Support and Troubleshooting

Help and lead the field activities through cooperation with superior and related departments.

• Documentation and Reporting

Review the field feedback and coordinate it according to the work process or/and superior’s guidance.

• Supporting decision-Making

Provide accurate feedback(report) and support the decision-making process.

• Leading team culture and process

Forster a positive team culture by encouraging collaboration and clear communication. Drive process development by identifying improvements and implementing best practices to enhance team efficiency and effectiveness.

• Support to keep sustainable resource pool

Understand the demands on the field resources and provide constructive processes & sustainable solutions.

Requirements:

• Higher education degree (BSc Mech, &/or elect. Engineering) with sound experience as a Service Engineer or Commissioning Engineer and knowledge of Marine 2 stroke engine including related equipment.
• Degree in engineering and Technical Field:Good experience and knowledge of Marine 2stroke engine especially WinGD engines including related equipment (iCER, WiDE, SCR etc.)
• Field Experience and understanding of ship & factory: Proven experience and ability in engine & machinery maintenance and troubleshooting. Particularly with shipboard systems or marine 2-stroke engines are highly desirable.
• Leadership and Collaboration Skills: Proven experience and ability in technical leadership, team management, or project coordination. Demonstrating the ability to lead engineers and collaborate effectively with subcontractors.
• Project Management: Well-understanding and leading the field activity in safety standards, cost management and proactive approach (problem solving).
• Has a clear understanding of the key success factors in our business and job responsibility.
• Good communication skills
• Excellence English language, written and spoken
• Teamwork skills
• Customer oriented
• Ability to work under pressure
• Pro-active and self-driven way of working

Our offer:

• An opportunity to shape the sustainability and environmental impact of the shipping industry. WinGD is on the leading edge of the technology which is shaping the future of the shipping industry
• A dynamic working environment, blending a long history of technology expertise with industry leading innovation across a global network
• Award winning and extraordinary products
• Multi-cultural and interdisciplinary teams offering diverse perspectives and collaborative thinking
• Dynamic and interactive working conditions. WinGD offers a non-hierarchical, agile structure where input and ideas are welcome
• In-house technology training and professional development opportunities