Job Description

Job Location: Indianapolis - Indianapolis, IN 46254
Position Type: Full Time
Salary Range: $17.00 - $20.00 Hourly

Job Shift: DayDuties and Responsibilities
- Direct customers to the appropriate department or salesperson.
- Answer incoming calls.
- Assist customers with checking out.
- Collection overdue accounts and partner with Service Dept. Manager or General Manager.
- Process customer invoices.
- Collect route sheets and payments from delivery drivers.
- Assist in resolving moderately complex customer payment inquiries.
- Collect Payments for COD, Weekly, and Monthly Customers via Cash, Credit Card, or Check
- Create and issue invoice adjustments and customer returns to customers within 24 hours
- Assure accurate reconciliation of cash register drawer/safe on daily basis.
- Open customer accounts; per general mgr. approval.
- Data entry.
- Regularly communicate with customers about account via e-mail and phone.
- Assist in maintaining current and up-to-date records by entering and filing daily transactions
- Other duties as assigned by manager.
Skills and Abilities:
- Excellent verbal and written communication skills.
- Excellent sales and customer service skills.
- Detail oriented for processing customer transactions and paperwork.
- Excellent organizational and analytical skills.
- Proficient with Microsoft Office Suite or related software.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.

QualificationsSpecial / Education Job Requirements
- At least two years of retail, office, or account management experience required.