Responsibilities

• Manage customer inquiries, quotations, and orders for spare parts accurately and promptly using SAP and relevant internal systems.
• Act as the central point of contact between customers and internal departments, including Supply Chain, Pricing, Logistics, and Service.
• Prepare and issue spare parts quotations with accurate pricing, lead times, and part identification.
• Coordinate the full order-to-delivery process to ensure timely shipment and customer satisfaction.
• Proactively follow up on quotations, open orders, delivery schedules, and outstanding customer requests.
• Ensure all order, shipping, and customer documentation is accurate and compliant with internal standards and customer requirements.
• Maintain accurate and up-to-date customer, quotation, and order data in SAP.
• Collaborate with WinGD’s global offices and Swiss headquarters to align delivery commitments and project requirements.
• Support Field Service teams with spare parts requirements for onboard service interventions.
• Contribute to continuous process improvement and provide regular reports on order activities, customer engagement, KPIs, and monthly performance to line management.

Requirements

• Bachelor’s degree in Industrial Engineering, Business Administration, Logistics, Supply Chain Management, Engineering, or a related field.
• Minimum 5 years of relevant experience in component trading, customer support, engineering support, business operations, logistics, or a similar position.
• At least 3–5 years of experience in order coordination, spare parts sales, supply chain, or logistics, preferably within the marine, manufacturing, or heavy machinery industry.
• Solid understanding of spare parts processes, service business, global logistics, and supply chain operations.
• Strong knowledge of international import and export procedures, customs requirements, and transportation processes.
• Proficiency in SAP, preferably SAP R/3 or S/4HANA, and Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Ability to understand and manage complex technical and commercial specifications and documentation in English.
• Strong commercial and negotiation skills, particularly in component and spare parts sales.
• Experience in preparing regular activity, performance, and management reports.
• Excellent command of both Korean and English, written and spoken.
• Open, inclusive, and communicative personality with the ability to collaborate effectively with customers and multicultural teams.
• Structured, proactive, and self-driven working style with strong ownership and problem-solving abilities.

Our Offer

• An opportunity to shape the sustainability and environmental impact of the shipping industry. WinGD is on the leading edge of the technology which is shaping the future of the shipping industry
• A dynamic working environment, blending a long history of technology expertise with industry leading innovation across a global network
• Award winning and extraordinary products
• Multi-cultural and interdisciplinary teams offering diverse perspectives and collaborative thinking
• Dynamic and interactive working conditions. WinGD offers a non-hierarchical, agile structure where input and ideas are welcome
• In-house technology training and professional development opportunities

We kindly ask you to send us your complete application, including an updated CV, diplomas/certificates and a letter of reference.