Responsibilities

• Manage the full lifecycle of service contracts, including proposal support, contract negotiation, execution, renewal, and contract close-out.
• Ensure successful contract execution by meeting contractual commitments, service levels, QHSE requirements, and customer expectations.
• Take commercial responsibility for contract profitability by monitoring revenue, costs, invoicing, risks, claims, warranties, and scope changes.
• Act as the primary point of contact for customers, building strong relationships and ensuring high levels of customer satisfaction.
• Coordinate cross-functionally with Sales, Field Service, Supply Chain, Engineering, and other internal stakeholders to ensure efficient service delivery.
• Plan and manage maintenance activities, spare parts, resources, and logistics to support contract execution.
• Monitor contract performance through KPIs and customer reporting, while driving continuous improvement in service delivery and operational efficiency.
• Identify opportunities for contract renewals, service expansion, and additional business solutions to support long-term business growth.

Requirements

• Bachelor's degree in Mechanical Engineering, Marine Engineering, or a related field.
• Proven negotiation skills in spare parts and Field Service business.
• Solid knowledge of global logistics, import/export processes, and international trade.
• Strong coordination and problem-solving skills to effectively manage internal and external stakeholders.
• Ability to work collaboratively in a global environment and manage multiple priorities effectively.
• Strong presentation, communication, and negotiation skills with a customer-oriented mindset.
• Ability to understand and interpret technical and commercial specifications in English.
• Fluent in both English and Korean (written and spoken); additional language skills are an advantage.
• Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.

Our Offer

• An opportunity to shape the sustainability and environmental impact of the shipping industry. WinGD is on the leading edge of the technology which is shaping the future of the shipping industry
• A dynamic working environment, blending a long history of technology expertise with industry leading innovation across a global network
• Award winning and extraordinary products
• Multi-cultural and interdisciplinary teams offering diverse perspectives and collaborative thinking
• Dynamic and interactive working conditions. WinGD offers a non-hierarchical, agile structure where input and ideas are welcome
• In-house technology training and professional development opportunities

We kindly ask you to send us your complete application, including an updated CV, diplomas/certificates and a letter of reference.