Job Description

We are seeking a Senior Vendor Manager to manage and coordinate freelance resources, ensuring efficient recruitment, allocation, and performance monitoring for projects. This includes maintaining a resource database, overseeing vendor relations, managing budgets, and ensuring quality standards are met while addressing any resource gaps.

Duties & Responsibilities:

• Create, manage, and update a database of freelance resources (translators, proofreaders, DTP specialists, etc.).
• Define and evaluate requirements for external resources, and propose effective solutions to meet project and organizational needs.
• Post job openings, manage CVs, and source candidates online.
• Oversee the recruitment, screening, and qualification of external linguistic resources based on specialization and budget.
• Handle vendor placement requests from Project Managers, Account Managers, and Business Development teams to ensure optimal resource allocation.
• Provide data and support to other departments as needed.
• Develop and implement qualification tests, including handling test translations to ensure vendor quality.
• Negotiate terms with vendors, maintain contract records, and keep vendor information up-to-date.
• Supervise vendor relations, including financial matters, risk management, problem-solving, and administrative issues.
• Stay informed on industry trends, engage with professional organizations, and promote best practices in talent management.
• Monitor vendor progress, address issues, and update the resource database to reflect development and performance improvements.
• Comply with the Company's Quality Management System relating to Vendor Management.
• Provide support and guidance to solve and direct all vendors' problems as required.
  

Qualifications:

• Bachelor's degree in Business Administration or a related field
• 3-5 years of experience in a similar role
• Excellent verbal and written English
• Advanced expertise in localization technologies and global workflows.
• Strategic proficiency in vendor lifecycle management and optimization.
• Exceptional research, analytical, and leadership coordination skills.