Job Description

Boost Your Career as a Project Management Team Lead with Our Growing Team!

Are you an experienced leader in project management, ready to steer a team towards delivering exceptional service in the translation and localization industry? Future Group, a global pioneer since 1994, is seeking a Project Management Team Lead to join our vibrant team. With a presence across North & Latin America, Asia, Europe, and MEA, we are expanding our reach and require a dedicated professional to guide our project management team.

Why Future Group?

At Future Group, we are more than just a company; we are innovators and trendsetters. Joining us means you'll be part of a global family that values growth, innovation, and success. We are committed to excellence and driven by a vision to shape the future of communication. As a Project Management Team Lead, you will have the opportunity to make a significant impact and grow with a leading player in the industry.

What You'll Do:

As the Project Management Team Lead, you will oversee the execution of projects and lead a team of project managers to ensure the highest quality of service for our clients. Your role will involve direct communication with clients, managing project deliverables, and driving your team to excel.

Key Responsibilities:

Managing Projects:

• Add projects to Transparent software, estimate word counts, and assign necessary resources.
• Input Purchase Orders (POs) into Transparent.
• Conduct Quality Assurance using CAT tools.
• Estimate project deadlines.
• Mark projects as delivered and POs as ready to invoice.

Handling Communication with Customers:

• Manage various client communications regarding new projects, opportunities, feedback, queries, POs, and invoices.
• Relay client feedback to relevant parties and linguists.
• Ensure feedback implementation is followed up on.

Monitor and Manage Team Performance:

• Resolve internal conflicts/issues and provide coaching to project managers.
• Manage team utilization by monitoring workloads and redistributing tasks as needed.
• Oversee team activities, ensuring adherence to project steps and quality standards.
• Conduct appraisals for subordinates.
• Mentor project managers in managing difficult client communications.

What You Bring to the Table:

• Excellent to Fluent English communication skills.
• 5 to 7 years of relevant experience in project management.
• Proficiency in Microsoft Office and project management software.

Join Us in Shaping the Future of Communication!

Embark on an exciting journey of growth and opportunity with Future Group. Your leadership and expertise can help us write the next chapter of our success story. Apply now to become our Project Management Team Lead and unlock your potential with a company that's shaping the future of communication.

Don't miss this incredible opportunity—seize the moment and join Future Group today!