Job Description

Our Values:

Dream big

—Be visionary, strategic, and open to innovation

Build great things

—Work in service of our users, always improving and pushing higher

Take ownership

—Take responsibility with bold decision-making and bias for action

Win like a sports team

—Be trusting and collaborative while empowering others

Learn and grow fast

—Never stop learning and iterate fast

Share our passion

—Share ideas and practice enthusiasm and joy

Be user obsessed

—Empathetic, inquisitive, practical

About the team:

At Goodnotes, we're on a mission to create the best medium for human and AI collaboration. You will join a talented, distributed Growth Marketing team across Europe and Asia, contributing to user growth and retention for a massive global user base, including our key markets. You will work alongside other marketers, engineers, product managers, designers, and the wider Goodnotes team as a part of the CRM team.

About the role:

We’re looking for a detail-oriented contractor to support our CRM team's global product support and marketing campaigns. This role focuses on localisation and campaign execution support, ensuring smooth, efficient, and high-quality rollout of CRM campaigns across multiple markets.

Note This role is a part-time contract position, expected to work 15 hours per week on average, approximately 40 hours per month and paid with hourly rate.

This is the role for you if you’re excited to work on the things listed below:

• Coordinate with translation agencies to manage campaign localization requests.
• Define language requirements and ensure translated content meets quality standards.
• Duplicate and adapt English master templates in Braze into localized versions across required languages.
• Implement translated copy accurately and ensure alignment with master templates.
• Streamline campaign workflows to reduce manual tasks for CRM specialists.
• Conduct first-pass quality checks to ensure campaign accuracy before CRM team QA.

The skills you will need to be successful in the above:

• Fresh graduates and current students are welcome to apply.
• Strong attention to detail and organizational skills.
• Familiarity with localization processes or working with translation agencies.
• Experience with Braze (or other CRM / marketing automation platforms) is a plus.
• Reliable, efficient, and comfortable with remote, asynchronous collaboration.

Even if you don’t meet all the criteria listed above, we would still love to hear from you! Goodnotes places a lot of value on learning and development and will support your growth if needed.

The interview process:

• A role-specific call with one of our CRM specialists to discuss your background and skillset, including a 15-minute live assessment
• A final call with your hiring manager

What’s in it for you:

• Gain hands-on experience in global CRM operations.
• Work flexibly (approx. 10 hours/week) on impactful projects with an international team.
• Play a key support role in streamlining operations and ensuring the successful rollout of campaigns in detail.

Note: Employment is contingent upon successful completion of background checks, including verification of employment, education, and criminal records.