Job Description

Local Internetworking Specialist

Designated office:
Eastlink
5844 Macara Street
Halifax, NS

This position is:
On-site - working all 5 days per week in the Office

This is a hands-on, field-rooted technical role at the heart of Eastlink’s network. You’ll work directly with the physical and operational layers that keep our services running - implementing, troubleshooting, and maintaining the infrastructure behind our Network Operations Center (NOC), dedicated data, internet, and telephony services.

If you’re someone who enjoys working with equipment, solving real-world connectivity issues, and seeing the immediate impact of your work on customers and network performance, this role is for you. It’s less about sitting behind a desk and more about getting into the network, using your tools, and making things work.

You’ll play a key role in both deploying new services and keeping existing ones running smoothly, working closely with engineering, operations, and customer-facing teams.

What You’ll Do

Work Hands-On with Network Infrastructure
• Install, configure, and support network hardware across data, internet, video, and telephony services
• Troubleshot connectivity issues at both the network and customer level
• Perform testing to ensure services are delivered and operating as expected

Keep the Network Running
• Maintain network availability and meet service level objectives
• Support real-time issue resolution to minimize downtime and service disruption
• Monitor and maintain hardware, connections, and access to network management systems

Support Builds, Upgrades & Changes
• Assist with network deployments, upgrades, and service rollouts
• Work alongside engineering teams to bring new services to life
• Support technician-level planning and execution of network changes

Maintain Equipment & Materials
• Manage spares and critical components to support quick repairs and installs
• Keep inventory of cables, connectors, patching, and tools organized and ready
• Ensure hardware and software meet operational and compliance standards

Collaborate & Communicate
• Work closely with internal teams and occasionally customers to resolve issues
• Communicate clearly during installs, troubleshooting, and service restoration
• Contribute to a team focused on delivering reliable, high-quality service

What You’ll Bring
• 2-Year Electronics Technician or Electronics Technologist program (preferred).
• Hands-on experience in telecom, CATV operations, installation, and/or fiber splicing
• Experience with network equipment staging, repair, installation, or troubleshooting
• Strong working knowledge of data, telecom, and/or IP networking technologies
• Solid understanding of IP networking fundamentals (routing, switching, and transport systems are an asset)
• Ability to work in a rotating 24/7/365 operational environment
• Valid driver’s license and ability to travel within Atlantic Canada as needed
• Strong communication skills and a team-first approach

About Eastlink
Eastlink is proudly family-owned and headquarters in Halifax, Nova Scotia. After more than 50 years, we’ve grown from a small-town startup into one of Canada’s Best Managed companies without losing our entrepreneurial edge. We move fast. We try new things. We care about doing right by our customers, and we’re not afraid to take a different approach to make that happen.

Why Work With Us
We could say we’re not your typical telecom, but what makes us different is how we operate day to day. At Eastlink, we’re a tight-knit team all working toward common goals. We’re big enough to do meaningful work, but small enough that you can actually make your mark. You won’t get stuck waiting for layers of approval or years of tenure to make an impact! We believe in getting involved, speaking up, and figuring things out together. We’re always listening, learning, and adapting because our customers (and our people) expect us to. And just like we invest in our network, we invest in you – with intention and for the long run.

We’re committed to building a workplace where everyone feels they belong. We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.