Job Description

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE

Join Our Community of Food People!

The Flex Sales Representative is responsible for acquiring, onboarding, retaining, and growing customer accounts within a remote sales environment. This role manages the full sales lifecycle, develops customer relationships, identifies growth opportunities, and serves as a trusted advisor to customers. Success in this role requires strong sales acumen, customer relationship management, and the ability to drive profitable growth while delivering exceptional customer experience.

This is an onsite role (Monday - Friday) in Rosemont, IL.

RESPONSIBILITIES

• Drive new customer acquisition through prospecting, lead qualification, consultative selling, and successful onboarding activities.
• Manage and grow an assigned portfolio of customer accounts by developing relationships, identifying growth opportunities, and driving customer retention, profitability, and long-term success.
• Manage customer coverage and account alignment activities to support effective portfolio management, business continuity, and sales resource optimization.
• Develop account growth strategies that increase sales, profitability, customer retention, and share of wallet.
• Identify customer needs and recommend products, services, and solutions that drive business value.
• Conduct pricing and contract discussions within established company guidelines.
• Utilize Salesforce and other sales tools to manage customer activity, opportunities, and account information.
• Partner cross-functionally with Operations, Marketing, Customer Support, Credit, and other internal teams to support customer success.
• Monitor account performance and proactively address opportunities and risks.
• Maintain a high level of customer satisfaction while achieving sales objectives.
• Exercises judgment and discretion in managing customer relationships, prioritizing opportunities, recommending solutions, and executing sales strategies within established guidelines.
• Participate in training, coaching, and professional development activities to continuously enhance sales effectiveness, product knowledge, and job performance.
• Other duties as assigned.

SUPERVISION:

• N/A

RELATIONSHIPS

• Internal: Work closely with Local Sales Leadership, Customer Contact Team, and Operations teams
• External: Customer contacts for all assigned accounts, build broker relationships at the market level

WORK ENVIRONMENT

• On-site: The associate in this role is expected to perform assigned responsibilities inside a US Foods office-based environment.
• Professional call-center-style environment with CRM, phone, and digital tools
• Frequent collaboration with sales enablement, marketing, and field sales teams

MINIMUM QUALIFICATIONS

• 3+ years of sales, account management, or related customer-facing experience, or a combination.
• Proven ability to acquire new business and grow existing customer relationships.
• Experience managing multiple customer relationships simultaneously with strong organizational discipline.
• Ability to exercise judgment and make business decisions within established guidelines.
• Strong communication, negotiation, presentation, and consultative selling skills.
• Strong analytical and problem-solving capabilities.
• Proficiency using CRM systems.
• Self-motivated with the ability to prioritize workload independently, meet deadlines and follow through on commitments.
• Ability to effectively manage a high-volume portfolio of customer relationships.
• B2B sales experience

EDUCATION

• High School Diploma or GED required.

CERTIFICATIONS/TRAINING

• N/A

LICENSES

• N/A

PREFERRED QUALIFICATIONS

• Proficiency in Salesforce
• Experience in food service distribution, hospitality, and/or restaurant management
• Bachelor’s Degree

PHYSICAL QUALIFICATIONS

• Standard required physical activities including length of time performing each activity.

​Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.

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Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between

$27 - $42

***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***