Local Case Intake Advisor – GBS Patient Safety

📍 Portugal (supporting Italy)

Bring your expertise. Shape patient safety. Transform lives.

At AstraZeneca, every role plays a part in improving patient outcomes worldwide. As a Local Case Intake Advisor within our Global Business Services (GBS) Patient Safety team, you’ll help ensure the highest standards of pharmacovigilance, protecting patients and supporting the safe use of our medicines.

This is a fantastic opportunity to work at the intersection of science, compliance, and collaboration in a fast-paced, global environment.

About the role:

As a Local Case Intake Advisor, you will manage the intake and processing of Individual Case Safety Reports (ICSRs) at a local level, supporting designated AstraZeneca Marketing Companies.

Acting as a key liaison between local teams and Global Patient Safety, you’ll ensure compliance with internal procedures and external regulatory requirements while delivering high-quality pharmacovigilance operations.

What you’ll do:

• Manage and process adverse event reports and ICSRs from post-marketed sources
• Support Health Authority interactions and queries related to safety cases
• Review, assess, and distribute safety data in line with regulatory requirements and SOPs
• Contribute to Quality Management Systems, including audit readiness and compliance activities
• Support pharmacovigilance activities across organised data collection programs, digital channels, and partnerships
• Identify and manage product quality complaints (PQC) and related safety reporting
• Perform reconciliations to ensure accuracy of pharmacovigilance data
• Conduct literature searches and regulatory database screening where required
• Collaborate closely with local Patient Safety teams and cross-functional stakeholders
• Provide expertise and guidance to resolve local case intake issues

Essential skills & experience:

• Degree in Pharmacy, Medicine, or Life Sciences
• Knowledge of pharmacovigilance (PV) and health authority regulations
• Strong attention to detail and analytical mindset
• Excellent written and verbal communication skills
• Ability to work collaboratively across functions and geographies
• Problem-solving skills with the ability to manage moderate complexity

Desirable:

• Experience in audits and inspections
• Knowledge of AstraZeneca therapeutic areas
• Project management experience
• Familiarity with safety systems (e.g. Argus)
• Additional language skills

Languages:

Fluency in:

• English (Essential)
• Italian (Essential)
• Spanish (Desirable)

Why AstraZeneca?

At AstraZeneca, you’ll be empowered to make a difference in a company driven by science and patient impact. We foster a collaborative, inclusive environment where innovation thrives and your development is supported every step of the way.

• Work in a global, purpose-driven organisation
• Be part of a high-performing Patient Safety function
• Access to continuous learning and career development opportunities
• Contribute to improving the lives of millions of patients worldwide

Ready to make an impact?

Apply now and help us deliver life-changing medicines with the highest standards of safety and care.