Crescent Hotels & Resorts

Lobby-Public Attendant

Crescent Hotels & Resorts  •  Virginia (Onsite)  •  1 day ago
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Job Description

Join us at the Delta Hotel by Marriott Virginia Beach Waterfront, just steps away from Chesapeake Bay. From our casually elegant dining room to our bayside deck, come work at the perfect place to start your career in hospitality!

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next great team member to join us on our Housekeeping team. We are committed to providing you with:

  • Highly competitive wages
  • An exceptional benefit plan for eligible associates & your family members (for FT and PT Associates)
  • 401K matching program for eligible associates
  • Flexible scheduling to allow you to focus on what is important to you!
  • Discounts with our Crescent managed properties in North America for you & your family members
  • Marriott Employee Room Rate Discount Program

Here is what you will be doing each day:

  • Maintain cleanliness and appearance of all public areas, including lobbies, hallways, elevators, restrooms, entrances, pool areas, and other guest-facing spaces.
  • Clean and sanitize public restrooms throughout the shift, replenishing paper products, soap, and other supplies as needed.
  • Vacuum, sweep, mop, dust, and clean floors, carpets, windows, glass, furniture, and fixtures.
  • Empty trash and recycling receptacles and transport waste to designated disposal areas.
  • Monitor public areas for cleanliness, safety, maintenance concerns, spills, or other hazards and address or report issues promptly.
  • Maintain cleanliness of outdoor guest areas, including entrances, walkways, pool and beach areas, as assigned.
  • Restock cleaning supplies and guest amenities in designated areas.
  • Assist with maintaining the cleanliness and presentation of seasonal and high-traffic areas during peak periods.
  • Respond promptly and courteously to guest requests and questions, directing guests to the appropriate department when necessary.
  • Assist with moving furniture, setting up or breaking down public areas, and other general hotel cleaning needs as assigned.
  • Follow all hotel, safety, sanitation, and chemical-handling procedures.
  • Maintain a professional appearance and courteous attitude while interacting with guests and associates.
  • Communicate maintenance issues, lost-and-found items, guest concerns, and other relevant information to the appropriate department or supervisor.
  • Perform other duties as assigned by management.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Crescent Hotels & Resorts

About Crescent Hotels & Resorts

At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.

Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Fairfax, Virginia
Year Founded
2001
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