Job Description

Looking for more than just a job? At Sun Loan, you'll have the opportunity to make a real difference in your community while building valuable skills in customer service, sales, finance, and leadership.

For more than 30 years, Sun Loan has helped customers navigate life's financial challenges by providing personalized lending solutions, credit guidance, and exceptional service. With over 200 locations across the U.S. and Mexico, we're a company that invests in both our customers and our employees.

Why You'll Love This Role

As a Loan Specialist, you'll be at the heart of the branch, helping customers find solutions, build financial confidence, and achieve their goals. Every day is different. You'll build lasting relationships, help customers navigate lending options, support branch growth, and play a key role in the success of the team.

This is a great opportunity for someone who enjoys:

• Building relationships and helping people
• Working in a fast-paced, customer-focused environment
• Developing sales and business skills
• Growing into leadership opportunities
• Being recognized and rewarded for results

What You'll Do

• Help customers apply for and secure loan products that meet their needs
• Build strong customer relationships through exceptional service
• Contact customers regarding payment arrangements and account solutions
• Identify opportunities for refinancing and additional services
• Support collections efforts while maintaining a customer-first approach
• Process loan applications accurately and efficiently
• Maintain compliance with company, state, and federal regulations
• Promote additional services including tax preparation, referral programs, and other branch offerings
• Assist with branch operations and support leadership when needed

What We're Looking For

You don't need financial services experience to succeed here. If you're motivated, customer-focused, and eager to learn, we want to hear from you!

Ideal candidates have:

• At least 1 year of customer service experience
• Collections experience (a plus, but not required)
• Strong communication and relationship-building skills
• A positive attitude and strong work ethic
• The ability to multitask and stay organized
• A desire to grow professionally and take on new challenges

What's In It For You?

• Competitive pay plus bonus opportunities
• Career growth and advancement opportunities
• Comprehensive paid training program
• Medical, dental, and vision coverage
• Telehealth access
• 401(k) with company match
• Paid vacation, sick time, and holidays
• On-demand pay access
• A supportive team environment where your contributions matter

Schedule

• Monday - Thursday: 8:30 AM - 5:30 PM
• Friday: 8:30 AM - 6:00 PM
• Rotating Saturdays (November-March): 8:30 AM - 12:30 PM
• No Sundays!

Join a Company That Invests in Your Future

At Sun Loan, many of our leaders started in branch-level positions and built rewarding careers through hard work, training, and commitment to serving customers. If you're looking for a place where you can grow, make an impact, and be part of a team that genuinely cares, we'd love to meet you.

Apply today and start building your future with Sun Loan.

Sun Loan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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