Regions Bank

Loan Servicing Investor Reporting Specialist

Regions Bank  •  Memphis, TN (Onsite)  •  2 hours ago
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Job Description

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description

At Regions, the Loan Servicing Investor Reporting Specialist ensures accurate, efficient, and timely preparation of financial analysis for all loans with the servicing portfolio on a monthly, quarterly, and annual basis for investors. Investors may include Fannie Mae, Freddie Mac, Ginnie Mae, as well as other private label investors, including life insurance companies, real estate trusts, and securities firms that invest in mortgage bonds.

Primary Responsibilities

  • Ensures accurate and timely reporting of loans serviced for Freddie Mac and various private investors
  • Ensures delinquency reporting is completed accurately and timely to various entities
  • Performs all reporting remitting and reconciliation for the loan portfolio
  • Performs monthly reconciliation for investor custodial bank accounts and related general ledger accounts
  • Prepares and analyzes monthly accounting reports used to calculate remittances for investor portfolios
  • Ensures compliance with investor guidelines, ensuring daily and monthly reporting remitting and reconciling deadlines are met as required by investors
  • Handles investor correspondence and inquiries related to reporting, remitting and reconciling
  • Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices
  • May provide guidance to less experienced associates

This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.

Requirements

  • High School Diploma or GED
  • Two (2) years of loan servicing or related work experience

Skills and Competencies

  • Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance
  • Data entry and typing skills
  • Proficient in Microsoft Excel and Word
  • Strong time management
  • Strong written and verbal communication skills

Additional Skills and Competencies

  • Experience working with MSP (Mortgage Servicing Platform) preferred
  • Knowledge of accounting principles and financial processes preferred

This position may be filled at a higher level depending on the candidate’s qualifications and relevant experience.

This position is intended to be onsite, now or in the near future. Associates will have regular work hours, including full days in the office three or more days a week. The manager will set the work schedule for this position, including in-office expectations. Regions will not provide relocation assistance for this position, and relocation would be at your expense. The locations available for this role are: Memphis, TN.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$44,412.50 USD

Median:

$54,406.50 USD

Incentive Pay Plans:

This job is not incentive eligible.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

  • Paid Vacation/Sick Time
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

https://www.regions.com/about-regions/welcome-portal/benefits

Location Details

Poplar Main

Location:

Memphis, Tennessee

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

Regions Bank

About Regions Bank

Regions Financial Corporation is a member of the S&P 500 Index and is one of the nation’s largest full-service providers of consumer and commercial banking, wealth management, and mortgage products and services. Regions serves customers across the South, Midwest and Texas, and through its subsidiary, Regions Bank, operates more than 1,250 banking offices and more than 2,000 ATMs. Additional information about Regions and its full line of products and services can be found at www.regions.com.

Ticker Symbol: RF on the NYSE

Regions' Social Media & Community Guidelines: http://spr.ly/lismcg

Regions' Privacy & Security Policy: http://spr.ly/lipp

https://www.regions.com/help/social-media

Regions Bank, Member FDIC. Equal Housing Lender. NMLS #174490. Only bank deposits are FDIC insured.

Non-Deposit Products including Investments, Securities, Mutual Funds, Insurance Products, Crypto Assets, and Annuities

Are Not FDIC Insured | Are Not Bank Guaranteed | May Lose Value | Are Not Deposits | Are not a condition of any Banking Activity | Are Not Insured by any Government Agency

Equal Opportunity Employer/Including Disabled/Veterans

Regions provides links to other websites or apps for your convenience and does not control the content, services or products provided on the linked website or app, whose Privacy and security policies or procedures may differ. Consult the policies or disclosures on their website.

© 2025 Regions Bank. Regions and the Regions logo are registered trademarks of Regions Bank. The LifeGreen color is a trademark of Regions Bank.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Birmingham, Alabama
Year Founded
1971
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