The Loan Servicing Administrator is responsible for the daily activities and reconciliation of the bank’smortgage loan servicing portfolio under limited supervision
Qualifications: This person should have a bachelor’s degree plus four years of related experience or the equivalentStrict adherence to details, strong analytical skills, and the ability to work independentlyare requiredA firmunderstanding of the mortgage loan servicing process and the loan accounting function arealso requiredThis person will collaborate in a professional manner with external investor and insurer personnel.
Principal Responsibilities:
Be the expert in the daily, weekly, and monthly reconciliation of the investor servicing activity for Federal Home Loan Bank (FHLB), Fannie Mae, and SDHDA loan portfoliosEnsure the policies of each investor are being followed by keeping up on investor changes and implementing and adopting those changes
Be the system expert of the Investor Servicing, Investor Servicing Deliveryand other loan menusin the JHA System Understand how the system operates to ensure customers loans are being servicing according to standards set forth by examiners/auditors
Researchand respond to loan customer inquiries from both external and internal customers concerning, but not limited to, loan payments, escrow accountsand loan history, while always maintaining a professional and friendly manner
Keep written procedures up to dateIdentify, address, and recommend to management necessary policy and procedure changes as warranted
Write loan scripts to automate processes within the Credit team with the use of Power Automate
Act as back-up for the escrow function of the department as needed and provide support as needed
Complete projects as assigned by the Loan Servicing Manager or Loan Servicing Supervisor
Act in accordance withFBTpolicies and procedures as set forth in the employee handbook.
Adhere to compliance procedures and participate in required compliance training
Compensation Grade
Hourly Grade 5
First Bank & Trust is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran. Read our complete Equal Employment Opportunity Policy Statement Applicants who would like to request reasonable accommodation to the application or interview process should call Human Resources at 800.843.1552 or email hr@bankeasy.com
First Bank & Trust is one of South Dakota's largest family- and employee-owned banks, with 22 locations in 17 towns in South Dakota and Minnesota.
For more than a century, financial institutions led by generations of the Fishback family have proven that banking professionals can be conservative risk managers and entrepreneurs at the same time. The same entrepreneurial spirit that led Horace Fishback Sr. to open his first check-cashing station in Brookings, SD in 1880 drives us toward our vision: To grow a diversified independent financial corporation that excels in delivering community banking services and providing niche products nationwide.
We are proud to be a family- and employee-owned community bank. Our 700+ employees take pride in our Be the 1 Service Culture principles - and it shows! We offer all of the strength and capabilities you might expect from a big-bank, but still have the flexibility and responsiveness of an independent local bank.
Let us show you how we make banking EASY.
{Member FDIC; Equal Housing Lender}
