The Jamaica National Group

Loan Recovery Officer

The Jamaica National Group  •  Kingston, JM (Onsite)  •  3 days ago
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Job Description


We are a part of The Jamaica National Group Limited and together, we represent a globally respected brand, boldly finding ways to enrich lives and build better communities. Our
core values
make us who we are and are demonstrated in everything we do; rooted in RESPECT, we believe our everyday jobs contribute to something bigger than ourselves. We are dependable and pride ourselves in our authenticity and in the transparent solutions we create that bring value to our customers.


JN Small Business Loans Limited seeks to recruit a Loan Recovery Officer for our
Half Way Tree
location – Region 8.
The
Loan Recvoery Officer (LRO) is responsible for the administration and
management of
current loan
receivables
with particular
emphasis
on those accounts which
have
become or
threaten to
become
difficult
to collect
or seriously
delinquent.
In
consultation
with the Client
Relations
Manager
(CRM), the LRO
will
be required to
recommend, coordinate and review collection techniques and negotiate acceptable
repayment plans for the delinquent borrowers


Job Category: Clerical


Contract: Permanent


KEY RESPONSIBILITIES
· Prepare documentation for collections/repossessions to be given to bailiff.
· Recommend utilization of bailiffs or the initiation of legal proceedings
· Manage the administration of Bailiffs
· Conduct collection activities in each location within the region at least four (4) times per month. Your collection target will be provided by the Client Relations Manager (CRM).
· Identify clients’ accounts that are to be assigned to bailiffs where unable to collect
· Manage the seizure, storage, and sale of repossessed items
· Monitor clients’ compliance with arrangements made to settle loan balances
· Report on the number and value of loans being assigned to the bailiffs and provide up to date information on the value of collection for clients under assignment
· Draft memos to communicate the necessary fees (bailiff, repossession, etc) to be added to clients’ accounts
· Report on any changes/challenges in the micro-finance collection environment
REQUIRED QUALIFICATIONS, EXPERIENCE & ATTRIBUTES
· Bachelor's Degree in Business Administration or a related field of study.
· At least two (2) year experience in selling and servicing small business credit.
PERSONAL ATTRIBUTES
· Detail oriented, analytical and inquisitive.
· Ability to work independently and with others.
· Proven management and organizational skills.
· Strong adaptability and capacity to work in fast-paced environments.
· In-depth understanding of organizational data flow and its use in management decision-making.
· Must own a reliable motor vehicle
​
APPLICATION CLOSING DATE: May 21, 2026
The Jamaica National Group

About The Jamaica National Group

On February 1, 2017, The Jamaica National Group, a powerful, Jamaican mutually-owned global business, became a reality and the country’s third largest commercial bank, JN Bank, was launched.

Following the re-submission of the Jamaica National Building Society (JNBS) application for a commercial banking license in November 2013 to the Bank of Jamaica (BOJ), the application was approved by the BOJ in February 2015. The country’s third largest financial institution at the time, the Society commenced the process to convert the building society into a commercial bank and to restructure the JN Group.

The JN Group has been restructured to ensure compliance with the new Banking Services Act. The reorganisation of the JN Group involved the establishment of the JN Financial Group, a financial holding company, which will own the new JN Bank and all other companies in the JN Group that offer financial services.

These companies are:

• JN Fund Managers Ltd. (JNFM)

• JN Life Insurance Ltd. (JN Life)

• JN Money Services Ltd. (JNMS)

• JN Small Business Loans Ltd. (JNSBL)

• JN Cayman Ltd.

JN General Insurance Ltd. (JNGI)

A Non-Financial Holding Company, the MCS Group has also been established to take ownership of non-financial entities in The Jamaica National Group.

These non-financial entities are:

• Jamaica Automobile Association (JAA)

• JN Properties Limited

• Management Control Systems (MC Systems)

The Creative Unit (TCU)

Total Credit Services Limited (TCS)

Both the JN Financial Group and the MCS Group and the entities under their control will be under the direct control of The Jamaica National Group. All members’ rights under mutuality will be transferred to The Jamaica National Group and JN Bank account holders will automatically become a member of The Jamaica National Group.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Kingston 10, JM
Year Founded
2017
Website
jngroup.com
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