Job Description

We’re always looking for diverse, talented, service-oriented people to join our exceptional team.

Loan Quality Control Representative III

The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.

Pay Range:

$27.02 - $39.18

Scheduled Weekly Hours:

40What You’ll Be DoingResponsible for intermediate level loan quality control functions with an emphasis on either Consumer or Real Estate Loans.
Responsible for building consistency and excellence in operations and appropriate focus across loans operational areas. Identifies and assists in prioritizing and implementing solutions to mitigate business and operational risks.. Ensures appropriate compliance with SOPs and is responsible for analyzing and reporting compliance and Standard Operating Procedure (SOP) exceptions. Assists with special projects, systems, and product enhancements necessary to meet compliance tolerance levels. Is a resource and technical lead and provides direction and training to teammembers.

• Conducts quality control reviews of loans as part of the organizations first line of defense and KRI testing activities. Loan reviews consist of an end to end review of the loan cycle including, application submission, underwriting, notification, funding, servicing, and collections.
• Identifies inaccuracies, excessive variances or patterns of compliance or risk exceptions which may violate federal laws and internal policies.
• Prepares detailed case summary reports extrapolates findings, and provides them to management for review, rebuttal, and when appropriate, remediation.
• Responsible for monitoring and ensuring standard operating procedures, lending,Member communications, letters, disclosures, quality control audits, and funding checklists are updated in a timely manner to incorporate all compliance changes and quality assurance requirements.
• Proactively identifies and develops systemic and/or process related enhancements to new and existing processes to adhere to compliance and risk tolerance levels.
• Develops and executes action plans to improve operational controls and mitigate operational risk while maximizing Member service.
• Develops strong relationships with the frontline departments including communication via phone and email, participation in meetings and frontline visits.
• Serves as a subject matter expert on the specified system(s) or application(s) and serve as a point of contact between the business unit and Information Technology.
• Research current laws and regulations through government and other journals, publications and manuals.
• Responsible for writing, documenting and testing technical requirements or creating new process flows.
• Ensures lending quality assurance processes are updated in a timely manner to incorporate all applicable regulatory compliance changes and quality assurance requirements.
• Ensures quality assurance software is maintained and updated as necessary.

Additional Job Functions

• Performs other duties as assigned
• Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions

Qualifications

• High School Diploma or GED required
• 3-5 years consumer/mortgage lending origination/processing/Servicing experience required
• Previous Internal loan process knowledge preferred

Knowledge, Skills, and Abilities

• In-depth knowledge and understanding of all mortgage loan products, guidelines of the Government Sponsored Enterprises; loan origination systems; loan documentation; loan documents and disclosures; loan origination, processing, underwriting, and closing standards and practices; property appraisal standards; and regulatory compliance requirements
• Overall in-depth product and compliance knowledge desirable
• Good working knowledge of MS Word and MS Excel
• Strong communication and interpersonal skills, with the ability to clearly communicate audit subject matter at cross-functional levels
• Strong organizational skills with the ability to work independently

SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring
At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on.

SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.

This organization participates in E-Verify.