Job Description

Where you will work: This position offers a hybrid work option up to 50% and is open to any Compeer office location in Illinois, Minnesota and Wisconsin

The contributions you will make: This position partners with Lending Officers, Partner Lenders, Underwriters, Document Administrators and Closers to facilitate the origination of Consumer purpose Real Estate loans from application through closing. This role plays an extremely important part of the overall client experience along with the longterm success of the Compeer Home department.

A typical day:

Loan Processing

• Audits loan applications for accuracy and completeness to ensure all required information is filled out, and the appropriate supporting documentation required to make a credit decision is included.
• Initiates the ordering of; initial loan estimates, homeowner’s insurance (if applicable), appraisals, titles, flood certifications, etc.
• Proofs and reviews information from third party sources, Lending Officers and clients, needed to efficiently and consistently close loans on time.
• Communicates with Lending Officer and clients to obtain missing documents and information.
• Prepares loan file for initial/final underwriting review and for delivery to the closing department.

Loan Support

• Responds to client inquiries via phone or email regarding loan in process, guidelines and general processing questions.
• Uses Compeer systems (Encompass, Blend, Salesforce, SharePoint, etc.) and workflows to accurately enter, review and correct data that has been entered into the system for each loan file from application to closing.
• Collaborates with Lending Officer to accurately execute and complete change requests. Updates documentation with third party information such as: additional inspections; appraisal fee changes and title fees.
• Coordinates and prioritizes work in order to effectively and efficiently support the consumer lending team. Works on special projects as needed.
• Consistently provides feedback to leadership to continually improve current processes.

The skills and experience we prefer you have:

• High school diploma or GED.
• Entry-level experience in a loan processing/support role.
• Knowledge of mortgage loan process and related regulatory requirements.
• Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization.
• Ability to prioritize and work under tight deadlines.
• Strong problem solving, decision making and organizational skills.
• Strong computer skills, including MS Office applications and customer relationship management (CRM) programs.
• Flexible and adaptable to changing situations.
• Ability to work independently and collaboratively with other teams to achieve goals and represent the business.

How we will take care of you:

Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits.