Job Description

Where you will work: This position offers a hybrid work option, but is primarily working out of the Sun Prairie, WI, Rochester, MN, or Fond du Lac, WI office location. Remote work eligibility begins after onboarding, with the opportunity to work remotely up to 2 days per week.

The contributions you will make: Facilitates the client journey through the processing of new PCA loans, including all aspects of product delivery before, during and after closing. Serves as a client point of contact, establishing strong relationships through exceptional levels of service. Maintains a high degree of accountability throughout the loan life cycle, including aggregating and organizing all loan documentation, retaining accurate and complete electronic files, completing loan due diligence tasks, preparing loans for booking and completing post-close activities.

A typical day:

Loan Processing and Client Service

• Serves as a client point of contact, establishing strong relationships through exceptional and consistent service. Proactively identifies client needs and resolves a variety of requests via phone, online and in-person to ensure a positive and consistent experience.
• Collaborates with the Sales Team across all Compeer locations to obtain pre-qualification information, including gathering prospect or client information (e.g. drivers’ licenses, financials, information pertaining to scope of operations, and entity documentation) necessary to qualify a loan opportunity. Works proactively with Sales across regions in order to meet tight deadlines.
• Prepares accurate operating and term loan documents for new loans, from the point of loan application through loan finalizing to include monitoring of closing conditions, ensuring accuracy.
• Serves as the Deal Champion on all submitted loans by having a broad working knowledge of Association processes and policy.
• Assists in following Territorial Concurrence procedures, ensuring compliance with regulations.
• Ensures accuracy of loan pricing and fees and document any exception approvals; prepares rate lock agreement and monitor closing deadlines.
• Completes loan verification requirements related to loan documents, reviews entity and trust documentation and ensures compliance with applicable regulations. Partners with respective parties to ensure loan conditions are satisfied.

Post-Closing Activities

• Approves money movement and books loans.
• Uses thorough understanding of chattel collateral, following up on UCC terminations or other lien releases, obtaining vehicle titles, and ensuring first lien position.
• Obtains assignment of indemnity as required for insurance.
• Maintains accuracy of the chattel tracking system and coordinate with teammates to enhance the client experience.
• Maintains understanding of and ensures compliance with all regulations and procedures associated with loan closing.

Office Support

• Provides back up support to office location, as needed, in order to meet client needs. This includes but is not limited to coverage during business hours.

The skills and experience we prefer you have:

• High school diploma or GED.
• Entry-level experience in loan processing or similar role.
• Demonstrated understanding of collateral and perfecting liens.
• Ability to work in a collaborative team environment and adhere to the organization’s mission and vision.
• Ability to initiate, organize and prioritize work.
• Keen eye for detail, which ensures accuracy and compliance in all loan documentation and processing steps.
• Strong communication skills and ability to effectively serve as a liaison between internal and external parties.
• Adaptable to changes to help mitigate risks and seize opportunities for improvement.
• Effective conflict resolution skills with the ability to foster a supportive environment where collaboration leads to problem-solving and innovation.
• Committed to providing excellent client service by prioritizing client needs and working diligently to offer effective and timely solutions.
• Proficient in Windows environment using Microsoft Word, Excel and Outlook and ability to learn/use new systems (e.g. loan origination), applications and other related technology products.
• General knowledge of farming operations and agriculture preferred.
• Knowledge of Compeer’s policies, processes loan products, digital tools and services preferred.

How we will take care of you:

Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits.