Job Description

At Suffolk Credit Union, we empower our members and strengthen our community by promoting financial wellness, transparency, and respect. Join us to enjoy comprehensive benefits, including health plans, lifestyle spending accounts, 401(k) matching, and support for work-life balance, along with employee engagement activities and opportunities for community involvement.

Reviews all consumer loan applications, which includes auto, personal, personal line of credit, and credit card loans for accuracy and completeness while adhering to policy and procedure.

Responsibilities

• Prepares, researches, inquires, and gathers supporting information as well as documentation on approved loan applications to expedite loan processing and disbursement
• Generates closing documentation for internet and branch loans prior to closing with completeness and accuracy
• Review all supporting documentation submitted for indirect loans and leases, prior to booking
• Contact member and/or dealer to obtain additional information/documentation as needed
• Fund and disburse qualified consumer loans and leases appropriately
• Make outbound calls after indirect loan/lease is funded to discuss payment methods/member concerns
• Contact Member as appropriate to obtain additional information or documents as needed
• Complete new member onboarding activities as it pertains to indirect loans
• Scan any loan documents, contracts or other appropriate documents required for funding
• Collaborates with branch staff, underwriters and dealers to provide proper member service
• Tracks lien information on vehicles or vessels by inquiring with the Department of Motor Vehicles (DMV)
• Backs up other departmental staff as necessary
• Achieves a minimum of "Satisfactory" rating on internal audits and examinations
• Accomplishes the credit union's mission by completing relevant duties as needed when requested by management or other staff members

Essential Qualifications:

Qualified candidates will have a high school diploma or equivalency certification. Associates degree preferred. One (1) to two (2) years of loan processing or general lending experience preferred. Certifications required; registry with Nationwide Mortgage Licensing System (NMLS) or must be obtained within 6 months of employment.

• Knowledge of loan application, approval, and processing procedures
• Knowledge of credit union loan policies as well the following regulations: Truth in Lending, HMDA, Equal Credit Opportunity Act, Fair Credit Reporting Act, Uniform Commercial Code, HUD, RESPA, Fair Housing Act, Fair Debt Collection Practices Act as well as lending related laws and other NCUA regulations
• Knowledge of credit union products, services, policies, regulations, and procedures
• Demonstrated computer and software skills
• Skill with independent problem-solving
• Intermediate mathematical skills
• Ability to communicate successfully with members and outside parties
• Ability to express oneself clearly and articulately both orally and in writing
• Ability to handle multiple and complex deadlines
• Ability to exercise tact and responsibility with handling confidential information
• Ability to work with general supervision of daily activities

Apply today and discover a rewarding career! We offer competitive salaries, great benefits, and most importantly the opportunity to make a difference.

Suffolk Credit Union provides equal employment opportunities to all applicants and prohibits discrimination of any type on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws.

The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience, and other qualifications.