Job Description

Yamaha is seeking a Loan Pool Specialist II to support the day-to-day operations of our employee loan pool program. This individual contributor role plays a key part in delivering smooth, complaint, and customer-friendly experience for employees. Approximately 75% of this role supports loan pool operations, with 25% dedicated to the employee store, including merchandising, inventory, and sales support.

What you’ll be doing:

• Support the employee loan pool reservation system, ensuring accurate processing and adherence to policies and safety guidelines
• Serve as a primary point of contact for employee inquiries, providing timely, helpful support
• Maintain fleet and maintenance records, including extensions, returns, and licensing
• Assist with unit preparation and readiness to meet operational needs
• Coordinate ordering of supplies and maintain documentation for reconciliation
• Assist with merchandise selection, ordering, and inventory tracking
• Maintain clean, organized, and visually appealing product displays
• Create promotional materials and support employee engagement
• Process purchases using Square POS
• Support monthly inventory counts and sales/tax reporting
• Provide excellent customer service to employees
• Provide administrative support and assist with additional duties as needed

What you need to be successful:

• High school diploma or GED required
• Forklift certification (or ability to obtain)
• Basic knowledge of warehouse operations and equipment
• Ability to safely operate industrial vehicles and machinery
• Experience in retail, merchandising, or powersports preferred
• Strong organizational skills and attention to detail
• Customer-focused mindset with excellent communication skills
• Proficiency in Microsoft Office; POS experience a plus
• Ability to work both independently and collaboratively

The ideal candidate brings strong organizational, technical, and problem-solving abilities, working collaboratively with management to drive operational success while ensuring compliance, accuracy, and a positive employee experience.

Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. At Yamaha, we understand that talent comes in various forms, as such we are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

What’s in it for you:

• 401(k) and Profit Sharing
• Fertility Benefits
• 37.5-hour work-week
• Medical, Dental, Vision
• Life and AD&D Insurance
• Wellness Program
• Short-Term Disability Coverage (for hourly roles)
• Long-Term Disability
• Student Debt Repayment Benefits
• Ability to borrow Yamaha product

Reports to: Loan Pool Manager

Yamaha Motor Corporation, USA is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability or any other status protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees.