Job Description

Job Location Brentwood TN - Brentwood, TN 37027 Position Type Full Time Travel Percentage None Job Shift Day Job Category Admin - Clerical

About Us

Churchill Mortgage began in 1992 with the core value of helping our customers get on the smartest path for homeownership. We also do things differently than the average mortgage company and guide customers toward what is best for them even when it means we won't close their loan. We have found over and over again that treating people the way we want to be treated is not only the right thing to do, but it builds lasting relationships.

The Loan Partner 1 (LP1) will support the production and operational needs of Kevin Watson and 1–2 additional Loan Officers. This role is ideal for someone who is highly motivated, service-oriented, and eager to learn the mortgage industry. Prior mortgage experience is not required, but a passion for finance and helping others is essential.

Key Responsibilities

The LP1 will:

• Monitor and maintain the loan pipeline, identifying required documentation and key dates
• Communicate proactively and professionally with borrowers, referral partners, processors, underwriters, and internal teams
• Take loan applications and educate clients on next steps and documentation requirements
• Prepare and upload loan disclosures and required documentation promptly
• Generate and distribute priority task lists to processors
• Track and follow up on loan conditions to ensure progress through underwriting
• Respond to phone calls and emails within the same business day
• Provide regular status updates to clients, agents, and team members
• Schedule and confirm closing dates, ensuring accurate and timely file completion
• Support Loan Officers with tasks and questions as needed
• Identify areas for process improvement and act independently

Qualifications

Preferred

Qualifications

The ideal candidate will possess:

• A strong interest in personal finance and helping others improve their financial outcomes
• Preferred: formal education in finance, accounting, business, economics, or related fields
• Excellent communication skills (written and verbal)
• Strong organizational skills with an emphasis on follow-up and attention to detail
• A proactive, team-oriented mindset

NMLS Licensing

Candidates who are licensed through the NMLS for Tennessee are strongly preferred. However, licensure is not required before hire. We will support motivated candidates in obtaining licensure as part of their growth plan.

Training & Career Path

This position includes structured training to develop operational expertise and support career advancement. After the 90-day training period, the candidate will:

• Become eligible for performance-based bonuses tied to loan production support
• Assist multiple Loan Officers while building proficiency in mortgage operations
• Progress toward an originator role at a mutually agreed pace

Required Tools & Systems

The LP1 must be comfortable learning and using:

• Encompass Loan Origination System
• Microsoft Outlook and Calendar
• Microsoft Office Suite

Training on systems and processes will be provided.

Why This Role Matters

The LP1 plays a key role in delivering an excellent borrower experience and keeping loan files progressing efficiently through the mortgage process. This position supports both operational success and future producing opportunities for the candidate.

Application Instructions

To apply, please submit:

1. A current resume
2. A brief cover letter outlining:
   • Your motivation for serving clients
   • Your interest in finance and helping others with their financial goals
   • Any relevant education or coursework

Other Requirements

Must be able to pass a criminal history information background check. Other duties may be applicable as business needs may dictate and as assigned by management. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation

$26.44 per hour plus performance bonus opportunity after 90 day training period

Benefits

Churchill Mortgage’s generous benefits package is available to all full-time employees. This includes Medical, Dental, Vision, HSA, FSA, Life, Disability, Accident, Cancer, Critical Illness, Paid Time Off, 401(k) & ESOP (Employee Stock Ownership Program).

Employees Own the Company

Our ESOP was established by founder and president, Mike Hardwick, in 2013. It gives all current and future Churchill Mortgage employees ownership of the company in the form of company stock. Churchill Mortgage is the first privately-owned mortgage company to offer an Employee Stock Ownership Program (ESOP).

Equal Opportunity Statement

We are committed to building a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.