Job Description

Dunmor is a direct lender for residential and multifamily real estate investors. We specialize in senior debt financing with products such as bridge loans, value-add loans, new construction loans, and permanent portfolio loans for our borrowers nationwide. As a FinTech commercial lender in rapid-growth mode, our differentiation strategy is employing technological integration into all our processes to enable an efficient lending experience for both our clients and our internal team. With deep capital partners and institutional investment backing, we are looking to originate $1b in loans over the next 12 months.

Dunmor is an entrepreneurial company, and this position will have a significant impact on the future of the business as we grow and expand our operations.

LoanOperations Specialist

DepartmentOperations

Reporting toEVPofOperations

Employment typeFull-time, Non-Exempt

LocationHybridor Remote

Last UpdatedJune11, 2026

The Loan Operations Specialist provides cross-functional support across Closing and Post-Closing functions to ensure operational continuity, workload coverage, and consistent service delivery throughout the loan lifecycle.

This role performsclosing,funding,and post-closing activities based on business needs, supporting employee coverage, changing production demands, and operational priorities. The Loan Operations Specialistmaintainsproficiencyin both functions and partners closely with Closing, Post-Closing, Capital Markets, Servicing, Credit, and other teams to supportaccurateloan execution, collateral management, and investor delivery requirements.

KeyResponsibilities

Cross-Functional Operational Support

• Serve as a flexible resource across Closing and Post-Closing functions based on business needs.

• Assistteams during periods of increased volume, employee absences, or capacity constraints.

• Transition between Closing and Post-Closing responsibilities whilemaintainingaccuracy, efficiency, and service standards.

• Support operational continuity throughout the closing, funding, and post-closing lifecycle

Closing & Funding Support

• Coordinate loan closing packages and funding documentation to supportaccurateandtimelyloan closings.

• Ensureloan documents, settlement statements, title documentation, and funding requirements are complete,accurate, and ready for closing.

• Coordinate with internalteamsand third-party vendors tofacilitateefficient loan closings and fundings.

• Monitor transaction milestones and proactively address documentation issues, funding delays, and closing-related challenges.

• Support the loan lifecycle from clear-to-close through funding and handoff to post-closing.

• Maintain closing documentation, funding records, and transaction status updates within company systems.

Post-Closing Support

• Review funded loan files to ensure required documentation is complete,accurate, and ready for post-closing activities.

• Track, review, andmaintaincollateral documentation, including notes, loan agreements, guaranties, mortgages/deeds of trust, assignments, UCC filings, and related loan documents.

• Monitor the receipt, recording, and resolution of trailing documents, including mortgages, assignments, modifications, and UCC filings.

• Prepare and coordinate collateral packages andsupportingdocumentation for delivery to custodians, warehouse lenders, investors, and other third parties.

• Identifydocumentation deficiencies, collateral exceptions, and post-closing issues, takingappropriate actionto supporttimelyresolution.

• Maintainaccuratecollateral tracking, document status updates, and post-closing records within company systems.

• Support loansaleand investor delivery activities by preparing documentation, coordinating file reviews, andassistingwith delivery requirements.

• Coordinate with internal departments and external parties tofacilitatedocument requests, collateral releases, and post-closing issue resolution.

• Assistwith post-closing quality reviews, documentation audits, corrective actions, and record retention activitiesin accordance withcompany standards.

OperationalExecution& Compliance

• Ensure all activities are completedin accordance withcompany policies, procedures, investor requirements, and regulatory standards.

• Maintainaccuraterecords and documentation within applicable systems.

• Identifyoperational issues, process gaps, and opportunities for improvement.

• Identifyand escalate concerns that mayimpactloan quality, customer experience, collateral integrity, or delivery timelines.

• Partner effectively with Closing, Post-Closing, Underwriting, Credit, Capital Markets, Servicing, Legal, and other operational teams to support efficient loan execution and investor delivery.

• Communicate proactivelyregardingloan status, documentation needs, collateral requirements, and operational challenges.

Indicatorsof Success

• Loan files are closed, funded, and transitioned to post-closing accurately,timely, andin accordance withcompany standards.

• Documentation requirements, collateral requirements, funding conditions, and delivery timelines are consistently met.

• Operational issues, documentation deficiencies, collateral exceptions, and transaction risks areidentifiedand addressed proactively.

• Borrowers, investors, and internal stakeholders receive responsive, professional support throughout the loan lifecycle.

• Quality, compliance, documentation, and service expectations are consistentlymaintainedacross all assigned responsibilities.