Are you ready to make the most of your talents and abilities, while helping others make the most of their finances?
Apply to join Team CEFCU!
CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for individuals who are personable, articulate, and positive to add to our already awesome team!
Reviews audits and records the receipt of Direct and Indirect loan files and records. Verifies the accuracy of loan listing sheets for each Member Center on a daily basis Maintains a specific order of documents on paper Indirect loan files. Verifies and reviews the accuracy of loan documents against the corresponding information on the Loan Screen (LON) and Consumer Lending Origination System (CLO). Assists with checking in Illinois Titles to the Title System (TITL).
Provides the highest quality member experience, for both internal and external members.
Hours:
Monday - Friday 8:00 a.m. - 4:30 p.m.
Overtime as needed.Required: • High school diploma or equivalent. • Ability to learn applicable CEFCU mainframe systems and screens: Loan Screen (LON), Security/Collateral History Screen (SECR), Consumer Loan Origination system (CLO), CTI and PC software and apply at a proficient level within 10 weeks. • Strong attention to detail skills. • 0-2 years of financial institution experience. Preferred: • Thorough understanding of CEFCU’s loan contracts, policies, and procedures. • Applicable college courses and/or commensurate experience.
The anticipated starting pay range for this position is $17.05 - $20.04.
The pay range listed represents the anticipated starting range for a successful candidate. Final compensation will be based on factors such as experience, skills, and qualifications.
Please note that salary is only one component of total compensation at CEFCU.
Merit-based raises
Generous paid time off (Holiday, Personal or Sick Time, Vacation)
Comprehensive Medical, Dental, and Vision coverage (PPO, HDHP)
Flexible Spending Plan (Medical Reimbursement Account and Dependent Care Reimbursement Account)
Health Savings Account
Voluntary Benefits (Accident Plan, Critical Illness Plan, Hospital Indemnity Plan, Identity Theft & Fraud Protection Plan, Legal Plan)
Life Insurance
Accidental Death & Dismemberment Insurance
Disability Benefits
Defined Benefit Plan – Pension
Defined Contribution Plan – 401K
Employee Assistance Program
Tuition reimbursement
Career growth through internal job postings
Management Development Program: formal mentoring and training
Opportunities to help improve and build the CEFCU of tomorrow through process teams
Opportunities to personally contribute to corporate financial literacy and community initiatives
Casual days to support local charities
Employee discounts on entertainment, cell phone plans, theme park tickets, and more
On-site fitness center, fitness classes, and wellness program
It is CEFCU’s policy and intent to provide equal opportunity to all persons without regard to race, color, religion, political affiliation, sex/gender (including gender expression/identity, pregnancy, childbirth and related medical conditions), marital status, registered domestic partner status, sexual orientation, age, ancestry, national origin, veteran status, disability, medical condition, genetic characteristics, and/or any other basis protected by law. This policy covers all facets of employment including, but not limited to: recruitment, selection, placement, promotions, transfers, demotions, terminations, training, and compensation.
CEFCU (Citizens Equity First Credit Union) is a credit union based in Peoria, Illinois.
CEFCU was founded in 1937 as Caterpillar Employees Credit Union (CECU), later switched to a federal credit union charter and the name CEFCU (Caterpillar Employees Federal Credit Union). Upon legally separating from Caterpillar, CEFCU changed its acronym to more accurately reflect membership eligibility; first, to "Construction Equipment Federal Credit Union" and, later, to "Citizens Equity Federal Credit Union."
CEFCU returned to an Illinois state credit union charter in 2000, keeping the acronym CEFCU and maintaining federal deposit ("share") insurance under the National Credit Union Share Insurance Fund. CEFCU membership criteria allow employees of Caterpillar Inc. and Caterpillar dealers, business partners, plus individuals living or working in fourteen central Illinois counties to belong to the credit union.
In 2008, CEFCU acquired Valley Credit Union, located in San Jose, California.
Individuals living or working in the following Illinois counties are eligible for CEFCU membership: Fulton, Knox, Livingston, Logan, McLean, Macon, Marshall, Mason, Peoria, Putnam, Sangamon, Stark, Tazewell, and Woodford. Additionally, individuals who live, work or worship in Santa Clara, Alameda and Contra Costa counties in California are eligible to join CEFCU.
Learn more about our 2025 Extraordinary Dividend at www.cefcu.com/dividend
