ResortCom

Loan Document Specialist I

ResortCom  •  $19/hr  •  Las Vegas, NV (Onsite)  •  1 day ago
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Job Description

Job Location: ResortCom - Las Vegas, NV 89119
Position Type: Full Time
Salary Range: $17.00 - $19.00 Hourly

Job Category: Admin - ClericalAre you ready for your DREAM VACATION? Join the ResortCom Family to make that DREAM come true!
At the Employer of Choice, a complimentary week at one of our managed resorts for you and your family is THE STANDARD!
Employees know ResortCom is a great place to work, because we care about our employees, work hard for our success, and value diversity and culture. We strive to be better than our competitors, and to distinguish ourselves through our performance. Whether you’re providing the ultimate guest experience for one of our spectacular resorts or building your career within one of our many corporate disciplines, a career with ResortCom is like no other!
We are currently looking for a Loan Document Specialist I to join our Resortcom family!

Position Summary
This position is entry level and reports to the Trust Supervisor. Will be responsible for receiving and processing all incoming Promissory Notes from clients and the Contracts Department, audits of those files and paid in full documents.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Corresponding with clients via phone and e-mail
- Detailed audits of all custodial documents
- Data entry, Numerical and alphabetical filing
- Purging files whether physically or computer-based
- Reviewing details of Promissory Notes for signatures and terms
- Uploading all Paid in Full documents into Document Manager
- Processing proper Paid in Full documents and distributing to members
- Respond to client and member requests as needed via e-mail or CRM
- Training staff as needed.
- Willingness to learn, accept feedback and to stick to the processes/instructions given.
- All other duties and projects as assigned by management.
Other Duties
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all the details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

Work Environment
The work for this position is conducted in an office environment.  The noise level in this environment is usually moderate. Travel may be required to receive training, attend meetings, and develop relationships with other professionals. Evening and weekend work may be required based upon the workload.
Americans with Disability Specifications
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; balance; stoop, kneel, crouch; talk or hear. The employee must occasionally lift and/or move up to 15-20 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  Must be able to sit at the computer and do data entry and look at the screen for extended periods of time with minimal breaks.
Your Career with the Employer of Choice Awaits!
Our Mission
Servicing members and clients in pursuit of exceptional EXPERIENCES.

Our Core Values
We pride ourselves on living the RCLIFE! We are RESOURCEFUL and COMMUNICATE! We LEAD with INTERGRITY while having FUN and love to EMPOWER our team members to be their very best every day!
We are looking for team members that embrace our #RCLIFE culture. Keep reading to learn about our unique spin on corporate culture, our many standard and industry specific benefits, and a chance to take that DREAM VACATION we talked about earlier.
Employer of Choice Benefits
We don’t just say we are the Employer of Choice; we back it up with our benefits that are second to none! See the PERKS that makes us different!
Health is Wealth- We pay 85% for our employees Medical, Dental and Vision Benefits, while also paying for 50% for dependents! We ensure all team members with employer paid Life Insurance while also providing FREE onsite flu shots. We also offer pet insurance to protect your furry family members!
Vacation- We provide a Complimentary Vacation week at one of our managed resorts with various discounted rates on food and excursions! In addition, you will have opportunities to travel as part of our unique travel perks.
PERKS- Paid hour every Thursday for company-wide teambuilding events.
Concierge Services- Daily and weekly vendors come to the office to provide services that make your life easier!

Required Education and Experience
- High school diploma (or GED or High School Equivalence Certificate)
- Excellent organizational, multi-tasking, detail oriented and prioritizing skills
- Ability to work under pressure and maintain a positive attitude.
- Knowledge of MS Office applications (Word, Mail Merge, Excel and Outlook)
- Bilingual is a plus but not necessary.

Qualifications

Required Education and Experience
- High school diploma (or GED or High School Equivalence Certificate)
- Excellent organizational, multi-tasking, detail oriented and prioritizing skills
- Ability to work under pressure and maintain a positive attitude.
- Knowledge of MS Office applications (Word, Mail Merge, Excel and Outlook)
- Bilingual is a plus but not necessary.
ResortCom

About ResortCom

ResortCom is a leading provider of vacation ownership management technology, financial services, and customer engagement solutions tailored to the hospitality and lifestyle industries. Our comprehensive suite of services includes innovative contact center solutions, reservations, member experience management, and financial services enabling our clients to accelerate growth and enhance customer loyalty. With decades of proven expertise, ResortCom is a trusted partner for brands seeking to deliver seamless, secure, and scalable services.

Our secret is a combination of state of the art technology and a team of excellent people who understand customer service and what it takes to make members comfortable and happy with their purchase.

ResortConnect, our vacation ownership management software:

• Makes and maintains reservations

• Maintains and services loan and maintenance fee accounts

• Maintains “points overlay” systems

• Manages and services member accounts

• Creates, stores, and maintains contracts

• Manages inventory for timeshares, hotels, and rentals

• Handles transfers and title changes

• Processes bankruptcy

• Manages rentals, resorts, vacations, and HOAs

ResortConnect is 100% compliant with privacy laws, PCI requirements, and any regulatory framework charged with protecting financial data. ResortConnect manages the complex demands of our industry, provides exemplary service through its user-friendly interface, and protects client and consumer data at the highest level. Let's work together. Visit our website for more information.

Specialties: Vacation ownership financial services, Vacation ownership management software, Vacation ownership member services, Multilingual call center, Club management software, Maintenance fee billing, Loan portfolio management, Custodial services and lender support, Tax withholding trust administration, Collections, Credit card processing, Reservations, Contact center, and Vacation ownership member services

Industry
Finance & Insurance
Company Size
51-200 employees
Headquarters
Las Vegas, NV
Year Founded
1985
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