Job Description

Location: Mineola

About Us:

Hanover Bank– When you love your work and the people you work with, careers are made!

Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth.

Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals.

When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts.

Job Summary:

Hanover Bank is looking for a full-time Loan Booker to join our team. The Loan Booker reports directly to the Quality Control Officer. This position is responsible for onboarding the loan portfolio to the core system as well as supporting the loan officers, branch personnel and loan admin staff in a professional manner to ensure quality service.

Job Duties and Responsibilities:

Booking:

• Responsible for the onboarding of Commercial, Residential and SBA loans to the core system
• Process transactions in accordance with loan fundings and settlement statements.
• Work in conjunction with members of other LOBs to resolve any outstanding concerns
• Customer Service:
• Review and respond to routine customer inquiries.
• Return all inquiry calls within one business day.

Administrative Support:

• Daily GL reconciliations are to be reviewed and outstanding items cleared.
• Process loans payments from general ledger entries as well as loan related wires and ACH transfers for payments/disbursements. Ensure efficient and accurate processing of loan payments.
• Review coworkers daily work for accuracy and audit purposes
• Verify and keep record of all daily reports assigned.
• Act as processor or reviewer of daily rate changes.
• Update system accordingly for items such as ACH set-up, address changes, etc.
• Resolve loan officer issues related to newly booked loans.

Additional but not limited to:

• Provide primary and backup coverage on processes as needed.
• Assist with department projects as required.
• Maintain / update assigned procedure documents.
• Other duties assigned.

Education and Experience:

• College Degree in Business or 1-3 years' experience

Skills and Abilities:

• Excellent verbal and written communication skills.
• Ability to interact with a diverse group of people with professionalism.
• Excellent Organizational skills.
• Highly motivated and flexible.
• Committed to learning new skills.
• Basic PC, Network, E-mail, Director, Internet, Word Processing

Our Benefits:

Health & Wellness Benefits

• Medical, Dental, and Vision insurance (with HSA, FSA, and Commuter Benefits options)
• Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D)
• Company-paid Long-Term Disability Insurance

Voluntary Benefits

• Additional Life and AD&D Insurance for employee, spouse, and dependents
• Voluntary Short-Term Disability Insurance
• Pet Insurance
• Legal Services Plan
• Accident Insurance
• Hospital Indemnity Insurance
• Cancer Care Insurance

Retirement

• 401(k) Plan with Company Match

Time Off & Recognition

• Paid Personal Time Off (PTO)
• Paid Company Holidays
• Annual Performance Bonuses
• Annual Salary Increases

Employee Engagement

• Company-sponsored Events
• Employee Contests and Recognition Programs

Hourly Rate: $26.00- $31.00; placement within this range will vary based on experience and skill level.

Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, national origin, disability or protected veteran status.