Job Description

Profile Summary

• To support the Director of Loan agency administration team (LAA) for RTB and CTB for London branch and MEA.
• Ensure the effective running of BAU to ensure all day-to-day activities are completed, identifying operational issues, and taking steps to mitigate risk by enhancing operating processes & systems.
• Liaise with front office, lender, and borrower to ensure relevant approvals have been granted.
• Ensure the effective running of BAU to ensure all day-to-day activities are completed, identifying operational issues, and taking steps to mitigate risk by enhancing operating processes & systems.
• Ensure adherence to key performance indicators and Quality Assurance for the function.
• Promote an inclusive culture, breaking down silos and building a collaborative culture within the function.
• As a member of the LAA Leadership Team, drive consistency in operating standards across Operations. Take an active lead in the Operations change strategy and demonstrate commitment to change through delivery.
• Work closely with technology, establish required system enhancements, drive prioritization, and plan/manage change for the function.

Duties and Responsibilities

• To ensure that all drawdowns, rollovers, repayments, prepayments, guarantee bookings, transfers, new deals, and fees are processed in a timely and accurate manner as Agent.
• To process primary and secondary trades in a timely and accurate manner.
• To communicate with Customers / Relationship managers and Participant Banks (as the case may be) in order to ensure that Agency facilities are correctly handled in accordance with the Agreements and the requirements of the business.
• Monitor the group email box and make sure to take necessary action.
• To ensure that nostro outstandings are tightly controlled.
• To report to the Director any delayed items, disputed amounts and provide updates on outstanding investigations.
• To assist in the preparation of the department’s reporting and internal controls.
• To assist with projects and ad hoc tasks that further advance the abilities and scope of the Group.
• Supervise a team and ensure all processes and procedures are maintained and adhered to.
• Ability to work independently and securely but to maintain robust links with the Team and the overall group and be proactive & react to issues.

Qualifications, Skills, and Experience

• Bachelors Degree or equivalent
• Great organisational and time management skills
• Excellent communication skills
• Customer-centric career experience
• Demonstrable ability to innovate, support change and problem solve
• Collaborative nature to contribute to a successful team performance

Management/ Supervisory:

• Demonstrable detailed Loan products knowledge
• Demonstrable understanding of Loans documentation
• Ability and enthusiasm for Lending products
• Microsoft Office skills, particularly Excel/ Powerpoint/ Word, Outlook& Teams

What Mizuho Can Offer You

Here at Mizuho, there are fantastic progression opportunities and clear paths to promotion. We will give you ample opportunity to affect change and to help grow our business.

In addition to the great opportunity outlined above we are also currently able to offer:

• Competitive starting salary, plus discretionary bonus
• Non-contributory pension
• 27 days’ annual leave
• Core working hours*
• Hybrid working - office and home based*
• Virtual GP
• Wellbeing benefits, including Mental Health Allies and First Aiders

*For applicable roles only

At Mizuho, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

We are committed to supporting equality and diversity, and seek to create a workplace that is fully inclusive. We welcome applications from all sections of the community that we operate in and from all ethnic backgrounds, sexual orientation, beliefs, gender identities and disabilities

If you require more information about our equal opportunities policy or wish to discuss any accessibility requirements or reasonable adjustments please contact the recruitment team – recruitment@mizuhoemea.com and we will be happy to help.