Job Description

The Loading Dock Attendant is responsible for monitoring and controlling access to the loading dock area while ensuring the safe and efficient flow of vehicle traffic. This customer-facing role requires excellent communication skills, attention to detail, and the ability to enforce loading dock procedures in a professional and courteous manner.

Pay: $21.00 an hour

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Shift: Wednesday-Sunday 12pm - 8:30pm

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit

ABM Employee Benefits | Front Line Team Members (English)

ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM) (Español)

• Monitor and control entry and exit access to the loading dock.
• Enforce loading dock policies, procedures, and safety regulations.
• Operate gates, barriers, and traffic control lights to ensure safe loading dock operations.
• Direct drivers and authorized personnel entering and exiting the loading area.
• Provide friendly and professional customer service to drivers, vendors, tenants, and visitors.
• Issue tickets and process payments using designated technology and equipment.
• Accurately record information including ticket numbers, license plate numbers, driver's license information, and other required details.
• Prepare reports and maintain logs related to loading dock activity.
• Communicate effectively with management, security personnel, vendors, and drivers regarding operational needs or concerns.
• Report safety hazards, incidents, or unauthorized access attempts promptly.
• Maintain a clean, organized, and secure work area.
• High school diploma or equivalent preferred.
• Previous experience in customer service, parking operations, security, transportation, or a related field is preferred.
• Strong customer service and interpersonal skills.
• Ability to enforce rules and procedures professionally and consistently.
• Good spoken English communication skills.
• Legible handwriting and strong attention to detail for accurate documentation.
• Basic arithmetic skills for report preparation and transaction handling.
• Comfortable using technology for ticket issuance, payment processing, and recordkeeping.
• Ability to work independently and make sound decisions in a fast-paced environment.

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.

For more information, visit www.abm.com