Job Description

Responsibilities

• Order Waving & Task Management Load Planning & Dispatch Coordination Inventory & System Control Performance Monitoring & Reporting Stakeholder Management
• Plan, prioritize, and execute daily order waving activities based on shipment schedules, customer requirements, and warehouse capacity.
• Release picking, replenishment, and inventory movement tasks through the Warehouse Management System (WMS).
• Monitor order progress and adjust wave releases to optimize resource utilization and service levels.
• Ensure all tasks are released accurately and on time to support operational requirements.
• Coordinate with Operations Supervisors to balance workload across receiving, picking, packing, and dispatch teams.
• Develop efficient load plans to maximize vehicle utilization while meeting delivery schedules.
• Consolidate orders and allocate shipments based on delivery routes, volume, weight, and vehicle capacity.
• Coordinate with transport providers and dispatch teams to ensure on-time vehicle departures.
• Monitor outbound shipment execution and resolve delivery or dispatch-related issues.
• Ensure compliance with customer-specific loading and transportation requirements.
• Monitor inventory availability and identify stock issues impacting order fulfillment.
• Coordinate with Inventory and Operations teams to resolve allocation discrepancies and inventory exceptions.
• Validate order integrity before release to minimize fulfillment errors.
• Ensure accurate transaction processing within the WMS and related systems.
• Track and report key performance indicators (KPIs) such as order cycle time, wave completion, productivity, dispatch accuracy, and on-time shipment performance.
• Analyze operational trends and recommend process improvements to increase efficiency.
• Support continuous improvement initiatives related to warehouse planning and order management.
• Act as the primary coordination point between warehouse operations, transportation, customer service, and inventory teams regarding order fulfillment priorities.
• Communicate operational constraints, shipment priorities, and dispatch updates to stakeholders.
• Support customer requirements and service level agreement (SLA) commitments.

Requirements

Education

• Bachelor's Degree in Logistics, Supply Chain Management, Industrial Engineering, Business Administration, or a related field.

Experience

• At least 2-4 years of experience in warehouse operations, logistics planning, dispatch planning, or supply chain operations.
• Experience in warehouse management systems (WMS), order management, and inventory control.
• Exposure to distribution center or regional warehouse operations is preferred.

Skills & Competencies

• Strong planning, scheduling, and coordination skills.
• Knowledge of warehouse processes, transportation planning, and inventory management.
• Proficiency in Warehouse Management Systems (WMS) and Microsoft Excel.
• Strong analytical and problem-solving capabilities.
• Ability to manage multiple priorities in a fast-paced operational environment.
• Excellent communication and stakeholder management skills.
• Attention to detail and ability to work accurately under time-sensitive conditions.

Other Requirements

• Willing to be assigned and work on-site in Cebu Regional Distribution Center.
• Amenable to shifting schedules, weekends, and holidays as required by operations.
• Capable of supporting critical dispatch and peak-season activities.