Job Description

Company Description

Building on more than 100 years of history and experience, QantasLink is a consolidated network of regional airlines that connects passengers and communities across Australia. QantasLink is made up of four subsidiary organisations – Eastern Airlines, Sunstate Airlines, National Jet Systems and Network Aviation. Operating as an end-to-end airline, QantasLink harnesses the strength of its regional partnerships and a strong sense of family, to provide meaningful career paths for its more than 2,500 people with opportunities that might take you to exciting destinations across QantasLink or the Qantas Group.

Job Description

• Challenge yourself in this fast-paced, safety focused role
• Join our team in an 18-month fixed-term, part-time opportunity based at our Regional Operations Centre in Mascot.
• 24/7 rotational shift roster
• Enterprise Agreement Covered (EAA ASU Level 4)

​Our fast-growing QantasLink business is an important part of the Qantas Group so no matter where you fit in, we come together with pride to deliver the best and safest experience for our customers. The success we’ve achieved hasn’t been a matter of luck.  It’s a direct result of our strategic leadership and thinking.  This means taking accountability for driving results, being competitive and influencing outcomes.

By joining us, you’ll be challenged to make the impossible possible and along the way, you’ll have plenty of fun, meet amazing people and have experiences like no other.  

As a Load Control Planner, you will be responsible for the forward planning, coordinating and production of all loading, weight and balance documentation in accordance with airline specifications to ensure we meet our passenger, cargo and fuel requirements.

This role will require the successful candidate(s) to complete a period of initial training and assessment. Once this initial competency has been achieved, ongoing training and assessment will form a permanent part of the role. You will play a critical part in ensuring the safe operation of the aircraft load while maximising available cargo space, interacting with various stakeholders across the QantasLink business to ensure an optimal outcome for our customers.

To be successful in this role you will have –

• Ability to work shift work a rotating shift roster
• A high degree of personal organisation, proven ability to prioritise time and workload and self-motivated
• Excellent communication skills (both written and verbal) with strong attention to detail
• Ability to think both analytically and mathematically
• Proven problem-solving capabilities and ability to handle high pressure situations, conflict resolution skills
• Ability to communicate and influence with internal and external stakeholders of all levels
• Demonstrated ability to adapt to changes in timeframes and environment or circumstances
• Experience in an Aviation, Customer Service or Operational environment would be beneficial

Why The Qantas Group?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time.

You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application. We are committed to creating an inclusive workplace

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications close Monday, 28 September 2026