Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
LMS Coordinator
Support the delivery and operational reliability of enterprise learning programs by managing course packaging, uploads, and data validation across our LMS platforms. This position is based in India and is offered as a remote role. This role reports to the Instructional Technologist, Manager.
About the Team:
Our mission at athenahealth is to create learning experiences that are cohesive, timely, operationally reliable, and aligned to product workflows and customer needs. The LMS Coordinator, Associate, supports this mission by helping maintain and operate enterprise learning platforms that deliver customer and internal training experiences at scale.
Expanded Description:
The Virtual Training and Enablement team builds and sustains training infrastructure that helps customers and internal teams adopt athenahealth products effectively. As an LMS Coordinator you will focus on the technical and operational aspects of course delivery: preparing SCORM/xAPI packages, validating content playback, managing course metadata, and ensuring accurate learning records. You will work closely with instructional designers, content developers, and platform administrators to ensure content is published correctly and learning data flows reliably between systems. This role combines hands-on content packaging and testing with data validation, reporting support, and process documentation to maintain a high-quality learning experience for diverse learner groups.
Essential Job Responsibilities:
Learning Platform Administration & Operational Support
Virtual Training & Learning Delivery Support
Learner & Trainer Support
Scope & Boundaries of Role
This role focuses on operational and administrative support activities and does not independently own:
This role may assist with operational tasks related to these areas under the guidance of the Enterprise LMS Administrator.
Expected Education & Experience:
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. athenahealth partners with practices with purpose-built software backed by expertise to produce the insights needed to drive better clinical and financial outcomes. We’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our vibrant and talented employees spark the innovation and passion needed to accomplish our goals. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where we each feel comfortable bringing their best selves to work.
Our dedication to creating an exceptional workplace has been recognized with several prestigious awards. We've been honored as a 2024 Top Workplaces USA, named a Forbes 2024 America's Best Mid-Size employers, and celebrated as one of 2023 Glassdoor Best Large Companies to Work For. Additionally, we've been acknowledged as a 2023 Top Workplace in Austin, one of the 2023 Best Places to Work in Maine and a 2023 Top Workplace in MA by the Boston Globe. These accolades are a testament to our vibrant and diverse team that fuels innovation at athenahealth.
