Bank of America

LMO - Community Relations Manager - LMO Community Relations Manager – Detroit & Suburban Markets

Bank of America  •  Farmington Hills, MI (Onsite)  •  18 days ago
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Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

Join us!

This job is responsible for executing local market strategy in the Major and Suburban market segments. Key responsibilities include supporting the Market Executives and local Presidents in driving responsible growth through market communications, project management and community impact. Job expectations include developing internal and external relationships to further employee and community engagement across the assigned market(s).

Responsibilities:

  • Drives client, employee and community engagement through event planning and execution
  • This is a client facing role, so must be able to prioritize in-person visibility in the market and show up with strategic intent to help drive market engagement with employees, clients, and communities
  • Coordinates the local Bank of America Charitable Foundation funding process through grant approvals, declinations, and communications with nonprofits.
  • Manages local market volunteerism and adherence to community development services standards.
  • Supports the market’s external and internal communication plans including newsletter development, social media, talking points, etc.
  • Executes and deploys local market assets as part of local brand strategy including but not limited to logos, tickets, and advertisements.

Skills:

  • Administrative Services

    Event Planning

    Policies, Procedures, and Guidelines Management

    External Resource Management

    Project Management

    Relationship Building

    Adaptability

    Customer and Client Focus

    Drives Engagement

    Executive Presence

    Networking

    Oral Communications

    Presentation Skills

    Written Communications

Required:

  • 5-10 years of experience within a highly matrix environment with superior project management background along with event management planning and project execution.
  • •Must be able to translate plans/policies into specific goals, tactics, action plans and deliverables

    •Excellent problem solving, conceptual thinking quantitative and analytical skills

    •Requires superior cross-Line of Business coordination, communication and negotiation skills

    •Excellent verbal/written skills and the ability to interact and lead discussions with multiple business partners/executives.

    •Strong interpersonal skills and ability to solicit input from others

    •Proven analytical and presentation skills; ability to source and synthesize complex data into actionable insights

    •Advanced computer skills – Advanced Excel and PowerPoint

    •An ability to utilize communications skills and tools such as public speaking, newsletters, websites, and social media.

    •Must be able to work in a team environment as well as independently

    •Strategic mindset, strong program management skills, strong written and verbal communication skills.

    •Ability to navigate and influence key internal and external stakeholders

Desired Qualifications:

  • Bachelor’s Degree or equivalent working experience; 7+ years of experience in the field or related industry, such as marketing, community/public relations, government relations, or communications
  • Familiarity with key Local Market platforms, including Market Growth & Collaboration scorecard, Cybergrants, and MarketScape
  • Strong understanding of the local non-profit community, such as previous experience with non-profit program management, foundation grant making experience, or leadership roles in a non-profit

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America

About Bank of America

Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company serves approximately 56 million U.S. consumer and small business relationships. It is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading.

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Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Charlotte, NC
Year Founded
Unknown
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