About the role
We are looking for a special kind of person – a St Vincent’s kind of person. Someone who puts compassion, connection and caring for other people at the heart of everything they do.
We have an exciting new opportunity for a Living Support Manager (Care Manager) to join our dynamic team at St Vincent’s Care Toowoomba. In this role you will report directly to the Residential Care Services Manager and will be a member the Senior Leadership Team comprising Residential Care Services Manager, Living Support Manager, Clinical Manager, and Hospitality Services Manager. The Living Support Manager leads the team that designs and delivers all Daily Living Activities and Support Services across the household. This team provides, personal care, cooking, lifestyle activities, serving of food, cleaning, laundry, transport, pastoral care and companionship. They contribute to and lead St Vincent’s Care Services as a person centric culture that maintains that people are at the centre of all that we do. The Living Support Manager leads and supervises Living Support team members, Hotel Services team, and contractors and ensures all services and work is in line with legislative and industry compliance and standards
What’s on your CV is important, but what’s in your heart matters more.
Because at St Vincent’s, kindness works for us.
Things that work for you:
Competitive salary packaging options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum
Opportunity to work for the nation’s largest Catholic not-for-profit health and aged care provider, with a rapidly growing and progressive vision
Career development, mentoring and leadership opportunities within St Vincent’s network
Friendly team environment with a great community care spirit
Ability to visibly see your impact on the business and its service
No cost uniforms and training
No mandatory COVID vaccinations! Free annual flu vaccination
Employee Assistance Program (EAP) for staff and their families
Access to the Fitness Passport (FP)
Things that work for us:
Availability to work full time, Monday to Friday 0800-1606
Minimum education requirement is Diploma or Certificate IV in Individual Support (CHC33015) or a Cert IV in a similar field or relevant experience. Qualifications in management, business or health management highly regarded
Previous leadership experience in an aged care home
Uphold the philosophy of person-directed care within home
Facilitate and monitor that the Living Support team members and all other Support Services team members know each resident in their care, understand what each person can do and what assistance they want and how they prefer to be assisted, to meet the personal care, comfort, hygiene and dignity of residents
Recruit, monitor, develop and support appropriately skilled staff and volunteers ensuring that the values and goals of St Vincent’s Care are reflected and practiced
Engage with consumers, families, carers, and advocate to promote and support residents wellbeing and independence by encouraging and supporting people to identify, access and engage in their preferred activities and interests
Monitor that Care Plans are developed in partnership with the resident or their representative and that required information is shared in an appropriate, efficient and timely way
Provide leadership and support in the delivery of daily living and personal care to residents in line with SVCS’s Mission, Vision and Values and the SCVS Integrated Service Delivery
Maintain knowledge of and monitor compliance at all times with the requirements of the Aged Care Quality Standards
Why become part of the St Vincent’s Care family?
Because you’re like us, you believe that every act of kindness makes the world a better place. Better for everyone who lives in the 20+ facilities and locations we operate in Queensland, New South Wales and Victoria. Better for all our staff and employees, who work tirelessly to provide the highest levels of care and quality of life for our clients. And better support for the local communities we play an important role in and continue to support.
For more than 175 years, St Vincent’s Care Services (SVCS) has been a leading Catholic provider of Aged Care Services in Australia and the legacy of compassion, justice, integrity and excellence entrusted to us by the Sisters of Charity and their Founder Mary Aitkenhead continues to inspire our work today.
Our spiritual and hospital-based heritage has taught us that wellness is about more than medical needs. It’s about building a true partnership around trust and respect. That’s why we take a person-centred approach – delivering holistic, individual care that achieves wellbeing for mind, body and spirit.
At St Vincent’s we value inclusivity and diversity and acknowledge the important of creating a work environment that is welcome, safe, fair and impartial and invite people from all backgrounds to join our caring family.
Reconciliation Action Plan
St Vincent's Health Australia embraces Aboriginal and Torres Strait Islander people's unique perspectives, knowledge, and cultural. We strive to achieve better physical, mental, and spiritual health outcomes through continued connection with Aboriginal and Torres Strait Islander communities. We understand the need to effectively engage with Aboriginal and Torres Strait Islander communities to influence decision making at all levels and to create opportunity through sustainable and culturally safe employment.
As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit http://www.svha.org.au/about-us/reconciliation
Interested ?
Apply today! Or if you have further queries, contact our Talent Team at TalentNational@svha.org.au
Respectfully NO agencies please
19 August 2026 11:59pm
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information, visit https /www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au
View Reconciliation Action Plan
The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.
We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.
With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.
We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.
When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.
In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.
